A Disney Staple But There's Room For Improvement - Ohana Orlando - Buy Reservations
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Orlando's Best Restaurants that are most frequently booked by customers of Ohana Orlando
Ranked #1 in Orlando's Best Restaurants.
🙂 4/5 - A Disney Staple But There's Room For Improvement
By 👻 @Patrick S, 03/20/2023 12:00 am
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'Ohana's is a classic Disney restaurant. I have many fond memories of eating there from when I was young so we were eager when my family and I were able to snag a dinner reservation. Overall the experience was good but there is definitely room for improvement. I'll start with the good: 1. The atmosphere: Like everything at the Polynesian, the theming is spot on. We had a nice large table by the window overlooking 7 Seas Lagoon. The entire restaurant, and the hotel for that matter, has an awesome vibe. The atmosphere really enhances the experience. I will say that they have jammed as many tables into the restaurant as they possibly can. There is not a lot of room between each of the tables. I feel sorry for the servers who have to try and navigate it. 2. The food: 'Ohana's is known for their delicious family style food. They've made some changes since the COVID shutdown, some of which have been unpopular with the Disney community, but we really enjoyed the food. Salad and house made rolls are brought out, followed by wings, the famous 'Ohana noodles, and pot stickers. These were all delicious and the noodles were spot on as always. We hadn't even finished the first skillet of food when they preemptively brought us out another one. Then the entree's began arriving. The teriyaki beef was delicious and tender. Although I wish it could have been cooked to a specific temperature. The one's we got were more medium, but my wife and I like our meat on the rare side. The peel and eat shrimp were great but I do miss the big tiger shrimp on the skewers that they used to serve. The chicken in the chimichurri sauce was excellent as well. Finally the famous pineapple bread pudding was brought out. It's served with a house made caramel sauce. You can't go wrong ending with the bread pudding. Now for the "needs improvement": 1. The service: Our server at 'Ohana's was pretty mediocre. I had heard mixed things about the service at 'Ohana's and unfortunately ours could have been better. It started out well as we were greeted quickly and ordered our drinks. We then did not see our server for quite some time. Other staff, not our server, began brining food out to us before we even got our drinks. This did not initially bother us but it took another 20 minutes after we received our food for our drinks to arrive. After close to 30 minutes, our drinks finally arrived and then we did not see our server for a long time after that. We would have ordered more drinks but our server was never around. At about the time we were ready to get dessert, our server finally showed up and dropped off a chicken entrée 20 minutes after we had received the other entrees. As stated above, the chicken was very tasty but we were confused why it was brought out so late. Then following another long period where we did not see our server, he finally brought out the bread pudding desert. It was then quite awhile after that before we got the bill and paid. Overall the service seemed lackadaisical 2. Length of time dining: I feel like we had the opposite problem of most guests regarding this. Most reviews I read say something like they felt too rushed. I wish we had been a bit rushed because we were there 2.5 hours by the time everything was said and done. 2.5 hours in a restaurant is a long time to spend with a toddler who wants to run around. My wife and I traded off running around with him but after awhile he was more than ready to leave. The service being so lackadaisical, added a lot to the time we spent in the restaurant. There were several points where we would like to have been done but our server was constantly gone for long periods of time. We had a lightning lane with Mickey at Magic Kingdom that we almost missed because dinner took so long. This honestly makes us somewhat reluctant to dine here again since we have a toddler. If we were to come back, it likely would not be under any kids are older. Conclusion: 'Ohana's should be at least a 1 time event for all Disney guests. The food and atmosphere are fantastic. However there is definitely room for improvement, especially for service. This is something that 'Ohana's has struggled on and off with for many years. Sometimes it's really good and other times it's not. It's a mixed bag at best. However we will likely be back just not for several years.
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