worst service ever - Pano Kato Grill, Pizza & Deli Singapore - Buy Reservations
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🤮 1/5 - worst service ever
By 👻 @sha, 04/03/2022 3:00 am
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Worst experience ever as the manager didn't seem apologetic serving undercooked kebab to a pregnant woman! He said to leave a review and that's all he can do.
When I sent the dish back to the kitchen, they didn't replace the whole dish but refried and served a burnt kebab. After seeing the first one undercooked and raw inside, I lost my appetite and confidence in the kitchen. So when we went to pay the bill I gave my feedback to the alleged manager at the cash counter. His response was simply to leave a Google review and that he can't do anything and the kitchen decides what is to be charged. I was shocked at his behaviour and response, complete unapologetic and did not care about the feedback.
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