Great food / service was off. - Pappas Bros. Steakhouse Dallas - Buy Reservations
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Booked 1 times by Pappas Bros. Steakhouse Dallas customers.
Ranked #13 in Dallas's Best Prepaid Restaurants.
🙂 4/5 - Great food / service was off.
By 👻 @Jason A., 03/13/2023 3:00 am
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....Took my wife to PBS last Saturday evening for a date night / delayed International Women's Day celebration. We were seated in a back corner, which we did not mind as we thought it might be quieter. I should also note we had an early reservation - 5:30 PM. Our waiter came by, we ordered wine and our dinner. The wine came, our salads came, but no bread. We watched as other tables got their bread before they even ordered. We finally did ask when our waiter came by and he did go and get bread for us - but we should not have had to ask. Our meals arrived and were wonderful. Our waiter did come by on occasion to refill glasses and make sure we were ok. After dinner, we ordered dessert and my wife also ordered hot tea. The dessert arrived, but no hot tea. We assumed it was coming. After waiting on it 10 minutes, got a managers attention (that happened to be walking by) and let him know we were waiting on the hot tea. It did arrive, about 10 minutes after that. Finally - my wife had told our waiter that she wanted the rest of her steak, au-gratin potatoes, and asparagus to go. He boxed that up, along with the portion of our desserts we could not finish and we headed home. The next day, my wife unwrapped the foil to discover she got the remainder of the steak - but he did not box the remaining sides. That was very disappointing. Finally - and this is just a comment..... When you offer valet parking, put the valet spaces behind the building. This location has valet spaces all in front and down the sides. It makes those who do not want to valet park in the back and have to walk around the restaurant.
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