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Pergola New York Reviews from The Last Year
The food here was pretty good, as I really enjoyed the crab
The food here was pretty good, as I really enjoyed the crab cake, but the service was a bit rude as our waiter kept rushing us to order drinks and food, even though we were still waiting for one more friend. The seats were also pretty uncomfortable and overall it feels too squished.
Bad disaster experience
It was horrible, we had the worst time of our lives, even though we wanted to relax, if one day you want to get past your worst times, go for it!!! Very disappointing on their part, very slow and poor quality service, very bad experience.
Garage place! The security is very corrupted! Don't
Garage place! The security is very corrupted! Don't recommend it at all! The worst!
Pergola used to be one of our favorite bars in the city.
Unfortunately, our service last night wasn't up to par with basic standards and management is clearly liable for the staffs lack of self-regulation and productivity. While the food was impeccable, the service ruined the experience. Starting with our server Maxi, who was inattentive and needed basic service reminders such as water for the table. She mentioned she needed the table back, alleging another reservation was coming while there were other open 4-tops, offering to move us to a 2-top. Consequently, management approaches us saying we don't need to close our check but less than 5 minutes later he comes back with a different messaging stating that we need to close the check before moving to the following table. After clear discomfort, we choose to move to the bar where bartender Anastasia tells us we are not allowed to take the empty seats as other guest is there, which was okay as we understand local bar rules, but her delivery was tasteless. Rolling her eyes, and using inadequate body language for a venue of this measure. Granted, at least our server was gracious to conceal her lack of attentiveness. But Anastasia clearly has dive bar skills and needs retraining. We communicated to management regarding both situations and as we work hospitality we can tell he was avoiding addressing his staff poor performance. Our entire party has worked hospitality and was willing to spend well and tip well. Sadly, impressive food and good hookah is not sufficient to run a venue.
I made a reservation for 5 people and I showed up with 2/5
I made a reservation for 5 people and I showed up with 2/5 on time. the rest of my party was 10 min away. They gave up my table while I was waiting in the restaurant. Horrible customer service and not a way to treat customers who make reservations weeks in advance. If someone from the party is at the restaurant the table should not be given up - point blank period.
I am compelled to share my recent experience at Pergola
I am compelled to share my recent experience at Pergola NYC, and unfortunately, it was far from the celebratory evening my law firm and I had hoped for. Al, the "manager" on duty, exhibited shocking rudeness, arrogance, and a complete lack of accommodation--behaviors we experienced even after settling a substantial bill. Our encounter left us deeply disappointed. Unfortunately, this is not an isolated incident; there are multiple lawsuits against Pergola for alleged racist practices. I implore you to research these lawsuits before choosing to dine at Pergola, especially if you're a person of color. While I am not optimistic about immediate or meaningful action from Pergola NYC or its owners about Al and the other employees, it is crucial to highlight the significance of these concerns, particularly for their black guests who, in our case, happen to be lawyers.
I've come here 3x now.
All were amazing times. Music on point. Strong hookah. Delicious wings and fries. Properly made old fashioned cocktails. Fast service
Came here with my gfs for girls night dinner and drinks on
Came here with my gfs for girls night dinner and drinks on a Friday night. We had reservations for 8:30pm. They do have a bouncer outside checking IDs, must be if it's after 8pm. Music bumping, hookah, tables all around. They have an upstairs which I didn't get to see since our table was downstairs. Seating is tight especially if you get the middle tables, but you make it work. It seemed to be like 2 hostess and they both were confused when we walked in as none of them asked to help us, until one of my gfs said something. Our server was nice. Food came out in a timely manner. Wings were delicious. Food was great. Lemon Chicken, Salmon and Mediterranean Pasta all Soo good. No complaints for that. Hookah is a bit pricey, you can order it anytime. They change coal frequently. We stayed at our table as long as we could. Around 11:30, server advised us the table was going to another reservation. Our bill was around $350 for 3 ladies with the hookah included. We each ordered about 3-4 drinks each as well. I will def be back for a date night with my husband!
They need to improve their lighting especially during
They need to improve their lighting especially during dinner time , it was very Dark, you can't see the food, even with the small candles .otherwise the service was excellent
Delicious and the service is amazing! Nice ambiance, the
Delicious and the service is amazing! Nice ambiance, the food is very fresh they have a nice variety of hookah.
Great spot for bdays or group date night.
Food was actually pretty good and you must try their pergola sliders and lamb chops. They were delicious! It's a restaurant that also sells hookah so for those who loves the vibe will def love this spot. The service was great. I came here for a friend's dinner and I have to say I really did enjoy the food and atmosphere. Played good music. We did come on a Tuesday but I heard on weekends it's very lively after dinner. For cocktail the "always a yes" was a fav from the menu.
I love Pergola.
I have been here a couple of times for different occasions and I love the food and service. They have hookah as well. It's had to find a great restaurant with hookah. Also great for birthdays.
Good Egyptian Food
We had just arrived in NYC. We decided to eat an early dinner. We started with the Hummus and pita bread. We had the short ribs with mashed potatos which was excellent. There were a lot of people smoking Hookahs but we were able to have a table far from the smokers. Service was very good. I would eat here again.
Awesome dinner!
Stayed at hotel close by, and ordered take-out for two. Host service was excellent. Salads and entrees were awesome! Will eat-in next visit.
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Congrats on 3 mil
By 🍑 @BraveCloth47, 06/01/2023 9:25 am
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Congrats to Jonas and the team for hitting this revenue milestone. Looking forward to seeing what the rest of the year has in store. @ColorfulRod45
4 Answers
4 Comments |
Don't like the Answer? Add another one. |
Answer from 🦩 @FluffyStar64 (06/01/2023 9:28 am)
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
1 Comment
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Answer from 🥷🏻 @ColorfulRod45 (06/01/2023 9:38 am)
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haha thank you for the post!!! That's much appreciated, I guess two people were watching the number flip 🤣🤣🤣
All kidding aside - I know how much time you guys spend on the platform to make it what it is, very happy to have you!
ps. sorry for the duplicate reply, I just found a bug in the image ratios 🤦🏻♂️
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By 👻 @ExhilaratingRate70 (06/01/2023 6:23 pm)
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By 👻 @PureHate68 (06/25/2023 6:23 pm)
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