I was in town visiting my Aunt and Uncle, and they wanted - Pizzetta 211 San Francisco - Buy Reservations
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🤮 1/5 - I was in town visiting my Aunt and Uncle, and they wanted
By 👻 @Jung Y., 04/07/2024 3:00 am
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I was in town visiting my Aunt and Uncle, and they wanted to treat me to a nice restaurant, so we went to Pizzetta. It looked promising at first: a long line, a simple menu, and good reviews. What could go wrong? When we were seated, we were promptly brought our water and menus. We would order our food when the waiter came around (a younger man with longer blonde hair), and that would be the first sense of friction throughout the night. We ordered the daily special; two were offered that day. However, when the waiter mentioned an artichoke salad, my aunt jumped to order that one. She ordered before the waiter could explain the second one, seemingly a little irritated by her excitement for the first special. He explained the second one as well. We also ordered three pizzas: an anchovy pizza, an egg and bacon pizza, and a lemon/asparagus/speck pizza. This is where our night took a turn. As we waited for our food, things that felt odd began to happen. First, our salad took a while to come out (10-15 mins). And when the salad came out, it was the wrong one meant for another table. We get it, accidents happen, no harm, no foul. But then we waited for our pizza to come out, and it didn't come out for nearly an hour after we ordered. Writing a review about slow service is one thing. But as we waited for our food, I witnessed 4 parties seated around us, both dining indoors and outdoors, be seated after us, order after us, and receive their food before us. At first, I tried to reason why that may be, but it didn't make sense. I saw the same pizzas being ordered and delivered to other tables. Perhaps they wanted to serve those sitting outside who might be colder quicker--understandable. But I saw the other indoor tables receive their food before us. I saw the table across from us even stare at our empty table. It felt like a deliberate choice to serve us so slowly. I'm not sure what we did to deserve it, but I only write this review because maybe when you eat at this restaurant, you'll be wondering what you did to deserve such disrespectful service. And I'll be truthful, the food was really good. Perhaps this is a takeout-only restaurant. However, after the service I received, I don't plan to ever go back, and I plan to make sure none of my friends have to deal with being ignored at a restaurant that is so highly touted. My advice: there's plenty of good food in the city that are happy to serve you and aren't far. Save your money. Save your time.
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