The restaurant cancelled our booking 10 hours before our reservation on Valentine’s Day due to the “system error” - Pollen Street Social London - Buy Reservations
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🤮 1/5 - The restaurant cancelled our booking 10 hours before our reservation on Valentine’s Day due to the “system error”
By 👻 @Amalia V, 02/13/2023 3:00 am
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They refuse to give our deposit back !!! 80£ Disappointing Experience: Reservation Canceled Last Minute We had made a reservation for Valentine's Day, and were looking forward to a romantic evening. However, the restaurant canceled our reservation just 10 hours before our scheduled booking time, leaving us without a place to dine on such a special occasion. This was extremely disappointing and inconvenient, and it definitely put a damper on our Valentine's Day plans. We had made other arrangements that were now disrupted, and we were left scrambling to find another restaurant at the last minute. Overall, I cannot recommend this restaurant based on our experience. A restaurant that cancels reservations last minute without any alternative solutions does not value its customers, and we will not be returning.
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