Poor service, poor breakfast and no parking - Premier Inn Chester (Railway Station) hotel - Trade Reservations
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🤮 1/5 - Poor service, poor breakfast and no parking
By 👻 @Robert M, 03/01/2023 3:00 am
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On arrival to the hotel I was informed the carpark was closed and needed to park down the road, they offered for me to drop my bags if i donated to the charity box. that was just wrong. The staff were just chatting at the bar had to ask 3 times to get checked in by then there was a queue of 5 people. The room was noisy due to other residents, the hotel are not responsible for this but it was a pain. The breakfast consisted of dried out hash browns, dehydrated sausage and hard bacon. The beans were also cold. Very unhappy with this experience and it was shrugged off by the staff. NOT what i usually get at a premier Inn and I use them a lot accross the UK.
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