Prepaid Reservation Fee - Raffles Boston - Trade Reservations
Save up to 30% at Raffles Boston!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Raffles Boston Reviews from The Last Year
Hotel stay
Hello, I would like to provide feedback on my stay at the Raffles Boston. To be honest, it felt very expensive compared to the service provided. Upon arrival, despite having paid a substantial amount, I was initially given a very small room. I requested a change because it seemed like they were trying to take advantage of me. Furthermore, I was promised a complimentary spa service during booking, which was not provided upon my arrival, an omission I find quite dishonest. My package was supposed to include breakfast, yet every time I inquired, I was told I needed to pay, which was disturbing and inconvenient throughout my stay. Additionally, upon checking out, I was erroneously charged an extra $200, which was only removed after I pointed it out. Moreover, for two bottles of Coke and a chocolate from the fridge, they charged me approximately $70, which is exorbitant.. The overall experience was far from relaxing and contributed to a stressful, mentally taxing environment, which is unacceptable given the deceptive practices and overcharging.
Long Bar and Terrace at Raffles Boston
I would like to give a big shout out to the team at Raffles Boston! What an amazing place! As someone who works in the hospitality industry and enjoys traveling and trying fine dining restaurants, including Michelin Star restaurants, I must say that my experience at Raffles Boston was exceptional from start to finish. The valet guys in front of the building were very welcoming, helpful, and kind. When we walked inside and took the elevator to the 17th floor, where two restaurants are located - the Long Bar and Terrace with a gorgeous view, and the Amar, a nice and lovely fine dining restaurant - we were impressed. While taking some photos, we walked to the host stand, and a gorgeous lady, Seda (I hope I spelled it correctly), helped us and walked us to our table. She was pleasant, kind, friendly, and super professional. We talked about her country since she’s from Turkmenistan. Great start to our experience at Raffles! When we sat down, we were greeted by our server, Jason, a nice guy who was professional throughout our dining experience. We decided to start with champagne to set the mood on a beautiful and sunny day. While enjoying our drinks, we looked at the menu and decided to have potato croquettes and a charcuterie board. The cheeses were served with homemade jam, spicy pickled vegetables, and homemade sourdough bread. We got another round of drinks and clearly enjoyed our time. After the great snack, we decided to have dessert. The apple tart with a mousse on top was amazing! Fresh, light, creamy, with a great tartlet, it was just divine. For a drink, we decided to have an espresso martini with Baileys, and it was perfect. It gave us the energy we needed before we went to change and headed to our dinner reservation. The place is gorgeous, very well-maintained, and every single corner has a great story. The colors are beautiful, and Raffles is something that Boston just needed. We loved everything, and we said that we were going to be back to dine at the fine dining restaurant pretty soon! Thank you! Looking forward to seeing you soon! Srdan Dokovic
If you're used to luxury hotels, Raffles Boston is disappointing
I booked a last-minute stay for me and my husband for our anniversary. Immediately upon booking I emailed for assistance with Long Bar reservations for the evening of our stay and breakfast the next day. I disclosed in that email the occasion that we were celebrating. This is far from our first stay in luxury hotels, even ones that include butler service. We are aware of the level of service that accompanies this type of hotel. And I want to be clear: this is a review of a $1300/night hotel and so there are very different expectations. Most of the below wouldn't phase me at a Hilton, but this is Raffles. Our check-in process was smooth and our butler, Michael, was very friendly and helpful. The property is beautifully designed and our room was comfotable and well-appointed. Everything we'd expect in a luxury hotel. From the accommodation perspective, everything was completely lovely. We did, however, notice a sharp drop in terms of dining. We ventured to the Blind Duck bar right when it opened at 5pm. We walked into the first bar area and the bartender asked us to wait for the hostess, which we had no problem doing as she was seating another guest. There were four other guests in there at the time. When she came up she was visibly and tonably annoyed and spoke to us as if we were inconveniencing her. We told her we wanted a drink and maybe a small snack (their menu only had about five such "bites"). "Um, ok, follow me," was her response. As we walked to the table she told us she could seat us but we had to promise to be out by 8 pm. First, that's unnecessarily inhospitable given we had already shared that we only wanted a drink each and maybe a bite. Second, we are paying guests of the hotel whose concierge encouraged us to experience the Blind Duck and explained it was open very late. We were given no reason (such as a private event) as to why we needed to be out by 8 pm. Looking at reviews it seems as if this has been an issue for a while and it doesn't seem to have been addressed. This is the main reason I've decided to leave a public review rather than emailing privately. We had a reservation at 8 pm in the Long Bar. When we arrived we were told our table wasn't ready yet and to go and wait in the lobby. It was clear they would rather we not enter the restaurant, and they neither said we could wait at the bar nor did they walk us to the lobby (as would be expected of a hotel of this caliber). At 8:20 we were directed to our table: the worst table in the entire restaurant, right next to the bar and a large and rowdy group of Kentucky Derby-attired people. I told them this was our anniversary (which should've been noted in our record as soon as I had emailed it) and I'd rather not have visibly drunk people bumping into me as I ate. Our hostess said another table had their check if we wanted to wait. So back to the lobby we went. At this point, I did share my concerns with the concierge who listened very attentively and spoke with the restaurant. When the hostess came to get us, to her credit, she was apologetic and welcoming. The restaurant did comp our $25 oysters off our >$400 bill, which was an acknowledgment. In contrast, I once ordered a bottle of champagne to be ready in our room at check-in in the Four Seasons San Francisco. The bottle was delayed only about 30 mins, which we didn't care about, but they ended up comping the bottle. Bottom line: even basic restaurants know to hold a table that opens at 7:40 when there's an 8:00 reservation coming up. And, all the people at the bar? They eventually were seated at tables to eat. I don't know why they were allowed to wait at the bar when we were so quickly dismissed to the lobby. It gave a very strong message of being unwelcome. The next morning we went back to the Long Bar for a 10 am breakfast reservation. When we got to the host stand they seemed confused as they located our reservation. This makes me wonder if there are kinks in the systems. After some clarifying questions, we were welcomed to our table. My husband and I ordered egg-based meals with toast. It took longer to get eggs than it did steak the night before. I also noticed other tables waited a very long time for their meals. When our food came out our toast was barely warm and not buttered, though quickly the woman who brought our food said she'd be back with butter. We never saw her again. Several minutes later we managed to flag our server who then took several more minutes to bring a cold pat of butter for our now-cold toast. This is fine for a diner experience, but this is not what you expect at $1300/night. Further, the food was subpar. These are little things, sure, but luxury hotels and their restaurants should not drop the ball like this. In fact, the difference between $500 and above $1000 is the little things. I decided to compare hotel stays in order to make sure I was evaluating with enough grace. I stayed at Hotel Fauchon in Paris shortly after its opening. It was a bold, stylish hotel. At no point did the French staff make me feel unwanted (and that's their reputation!). I very recently stayed at La Reserve Paris, another butlered hotel. All staff were so attentive that they anticipated every question or need. They even knew our names when we arrived independently (I still can't figure out how). When we met friends for drinks at the Ritz, the Ritz staff knew exactly who our friends were (they were hotel guests) and whisked us there promptly, and before I could put my purse on the floor they came out with a little table for it. At its price point, and boasting five stars and the Raffles name, Boston Raffles is not far behind these hotels. The reality shouldn't be either. Overall, we enjoyed the hotel and room experience. But we're incredibly disappointed by the dining and staff attitude. I have of course seen Boston Raffles all over social media and when I looked around I saw a lot of influencer types present. I do wonder if our experience is down to pleasing obvious influencers over paying hotel guests. It's a marketing strategy, for sure, but I'm not sure it's a sustainable one. Eventually, the higher-paying hotel guests will eat and sleep at other fine hotels in Boston. If Raffles can't differentiate from the two Four Seasons here, then why stay at Raffles? I don't know what the fix is, and maybe this is all just the kinks of a new place (though they've been open nine months). The bars and dining are open to external guests and they seem to be favored over hotel guests. There really should be a prioritization of hotel guests as there is at every other property of this caliber. Maybe Raffles management needs to send its staff to luxury hotels to understand the expectations.
Exceptional stay with as sincere and happy team!
The Raffels Boston is truly a treasure! My husband and I were traveling on both business and pleasure. We received a very sincere welcome. The attention to detail and the level of sophistication and Comfort stood out. The staff were truly happy and made us feel at home. We took advantage of all that the hotel had to offer. Drinks at the bar dinner at the beautiful Amar restaurant. Room service for breakfast and a beautiful treatment at the Spa… The relaxation space and the pool area are very well thought out, and everything was at the ready that you could wish for… Exceptional stay with a sincere and happy team!
Birthday Night At Raffles Boston and Guerlain Spa Treatment
The pool is absolutely divine. Spa treatments are soothing with the steam and sauna and Guerlain products make your skin feel amazing. The butler service is wonderful, and just a text away from your requests being met. The burger and fries disappointing though. For Raffles Boston I was expecting a WOW burger and fries experience and it was just ok. The smoothie from Café Pastel was not filled to the top of the cup! The positive outweighs any of the negative by far. I will continue to spend my birthdays/ special events and holidays at Raffles Boston. Which by the way they gave me the cutest and most delicious Boston Cream birthday cake and delicious chocolates during my spa birthday experience! Thank you Raffles!!!
Beautiful property, brand new building but below average breakfast
I booked Raffles to spend couple days with my wife and our suite was amazing, new furnitures, excellent shower etc. Concerning our dining experience, Raffles has a lot work to do, we had just a breakfast and the combination with super expensive meals and bad customer service made our experience terrible. Example, the hostess that day (Sunday, april 21st) was in her cel phone and eating behind her computer and after ate, cleaned her hands on her uniform giving us a terrible impression; second example, I saw a fork under one other table, waited for anyone pick it up but nobody did, I picked it up, gave to this lady and she put the fork over a table, not even in a sink or tray for dirty silverware etc. I was just wondering what happens behind the curtains, the proper cleaning standards are really followed? Thumbs up for John and other guys that work in the main entrance, great customer service, they are the best in every part of their business, calling a cab, handle our luggage etc.
Came here 5 days ago and sat at Long bar for drinks and
Came here 5 days ago and sat at Long bar for drinks and loved everything about Long bar so I decided to come back with another friend for drinks and explore more of Raffles and what they have to offer. We ended up at The Blind Duck a speak easy bar/lounge. The view was amazing we were very lucky and excited to get a table by the window!! The drinks were just perfect, not too light not too strong and not too small. There is only 1 bathroom (unisex) for the whole lounge can cause a long wait at times so I think this needs to be resolved! This is a cute place with young crowds and good music but I still like Long bar better.
5 Star Welcome
We came to Amar in the Raffles Hotel and the highlight of the night was our interaction with Zach and Claudio, the concierge/valet staff. It was our anniversary and from the second we pulled up, Zach made the night feel special. He was funny, kind and welcoming. We will definitely be back and hope to see both friendly faces.
Girl’s Getaway!
A beautiful accommodation with a top notch team and outstanding service! From the moment my friend and I stepped foot on the property, we immediately felt that this was our “home away from home.” Upon arrival to our beautiful room, we were welcomed with The Boston Sling as well as other delicious amenities and hand written notes from our wonderful butler, Katie and our former colleague/friend Elias - who we so greatly appreciate for arranging this special girl’s getaway! Amar was our dinner choice for the evening and the food was bursting with flavors. Michael was very friendly and helpful in giving us recommendations and pairings since we were so indecisive on what to get - too many good options! Anya was a joy to talk with and she always ensured we were comfortable. A true asset to the team here at Raffles! The next morning, we went to Long Bar for breakfast and WOW! The food left me speechless and the freshly squeezed orange juice - YUM! We were approached by Waleed and from that moment, it truly felt like we had known each other for years! He is a great addition to your team! Another special shoutout to Sanjae - very personable and professional! Sanjae graciously showed us some of the meeting spaces as well as the Speakeasy on the day of our departure since we did not have enough time to visit it! Also very thankful that after we checked out of our room we were still able to enjoy the wellness facilities such as the sauna, steam room and pool. Really enjoyed the rain showers in the pool area overlooking Boston! It really felt like we were leaving family when we departed. We have decided this will be our home for our special girl’s getaways! We can’t wait to be back in June! Thank you times a million!
Great luxury in the center of Boston
Beautiful modern hotel in the vibrant Back Bay neighborhood. A staff that takes care of its customers is very pleasant. The rooms are high up and therefore quiet. Very very well equipped, nothing is missing. Clearly worth the price. It is a true haven of peace in which to rest.
Booked a suite and what was supposed to be a luxurious new
Booked a suite and what was supposed to be a luxurious new hotel. Super expensive with horrible views up against office buildings and parking lots. Very loud heat/AC in rooms and elevators. Lines of folks at bar and restaurant which is not too elegant. Fool me once....
SIMPLY THE BEST BOSTON HOTEL
FIRST OFF....LOCATION! Perfect to get around the city. Trains, cars and by foot are all steps away. We stayed for nine nights and from the moment I arrived with my 16 year old daughter,, we felt taken care of. The staff are invested in making it feel like home. We were there to tour colleges and we were introduced to staff members who had attended a couple of the colleges we were visiting. Alex, A BU student who works at Raffles on the weekends, put together a package for my daughter that was waiting for her the first morning. Nick, our Butler, was on top of every detail and made a mean welcome cocktail! He was always available via text and so warm and welcoming. Most of the 17th floor (which is home reception and the writing room and stellar view) knew our names and took time to chat and check in on our time in Boston. Christa and Sanje, were exceptional with communication and wonderful suggestions for meals, coffee and places to explore. Anya, Client Relations, was a delight to sit and chat with! Each night upon returning to the hotel, the evening "treat"was waiting and there were always plenty of water bottles in the room. As for the spa facilities, pool and gym, they are beautiful, just a little impractical with very few hooks to hang robes or towels. That's also the one element missing in the room. Girls like hooks! The rooms are stunning and the beds make it hard to get up in the morning, they are heavenly! As the hooks are the only constructive thing I would mention, clearly that leads one to give Raffles a 10+! Looking forward to my next stay and seeing all their friendly faces again! And definitely hit Flour and The Friendly Toast, right outside the hotel, just steps way!
Outstanding decor. The service has minor flaws.
The hotel has an amazing infrastructure. The decor is outstanding. The staff was very kind and helpful. However, there’s room for improvement in the service. My bill came with two mistakes and I received a coffee cup with lipstick marks on it during breakfast. The restaurant Amar has good food, but not very exciting. The speakeasy bar has great drinks, but needs to improve the first contact with customers at the entrance.
Amazing experience
Decided to stay at Raffles for my first ever trip to Boston after a great experience in their Singapore hotel. The hotel is located literally around the corder to the Back Bay train station so get off at that stop if you are travelling on the Amtrak like I did as opposed to the Boston south or north stations. Staff were incredibly attentive, nothing was too much trouble and the check in experience was a smooth as you are sat in a lounge and checked in over a coffee / tea as you bags are taken to your room. The room I stayed in was on the 12th floor and was very spacious and had fantastic views. Plenty of sockets by the bed (both USB and plugs) and main control for light and blinds. An extensive mini bar if you wanted and my butler made me up their signature cocktail as they showed me the amenities in the room. Bathroom was huge with a double sink and stand alone bath with a large walk in shower (powerful). Once checked in your butler will ask to add you to their WhatsApp group for any questions - most helpful this day and age rather than calling several teams you can ask any questions and they connect you to either housekeeping / concierge etc - I used this feature a lot, to let them know when to make my room do asking for directions / sight suggestions and restaurant bookings. Beyond breakfast (which had a large range of cold and hot food on the menu) I did not eat at the hotel but did attend the speak easy bar on both nights where a special mention to Marion the bartender who went above and beyond to make sure I had a great night (thank you). That said all the staff were very attentive and helpful during my stay. Lastly the gym was an amazing experience, absolutely huge and every machine you could ask for, including plenty of free weights and machine weights, runners, bikes, rows, Peloton etc. Did not use the pool unfortunately but did use the steam and saunas in the changing rooms - awesome after a days walking. Traveller trip (as I found out the hard way) hard to get a taxi in Boston, use Uber, additionally most taxis (non uber) will only want to take cash. Look forward to coming back to Raffles soon.
Beautiful Place, not so the bar service
We were not staying but wanted to look around at this new hotel, since we had stayed prior in Asia at a couple of these sumptuous hotels known for their service. Beautiful Asian interior design reminded us of good times living abroad in China. Everyone was exceptionally friendly and helpful until we sat at the Long Bar for drinks. We expected high prices, it is what it is, a glass of an average Sancerre for $24 and a white Negroni for $22. The bartender was not particularly helpful with my cocktail selection and certainly did not explain that my drink was premade in a small bottle. Very weird, yet tasty I admit. He simply was not interested in us and did not represent what we had experienced abroad. We think there may have been something wrong. was he ill, with his face, mouth, nose as he was constantly rubbing with his hands. A very nice view of course and an outdoor terrace is yet to open. The lounge bar was very busy mid afternoon.
A great anniversary getaway
The staff were warm, friendly and welcoming. It was evident that they are the epitome of team work. Our Amar tasting menu dinner was superb. The chef cooked dishes that were beautiful to the eye and pleasing to the stomach. We had massages with Paula, she was outstanding. One of the best massages I have ever had!! The room was beautifully appointed. We even had a half bath. As to our comfort, no detail was overlooked.
The best of everything
This is the most luxurious hotel I have ever stayed at. This is perfection. The gym is state of the art, the rooms have everything, the fine dining is extraordinary and flowers everywhere. Their attention to details is like no other hotel. However, what makes this the best hotel is the staff. Anya who is in charge of guest services insures that every guest has the best hotel experience in every way- from the moment you walk in their front door until you leave.
Exceptional service in a beautiful hotel in a great location!
Exceptional hotel with beautiful accommodations in a very convenient location. Absolutely top tier service, every single Raffles team member was outstanding! Raffles Boston is a lovely, elegant, well appointed, professionally staffed hotel. Raffles is special! Thank you for making my son’s and my birthday weekend such a cherished memory—we will be back!
Amazing Service!
The Hotel Accommodations and Service were truly 5 Star. From the moment we checked in, Nike Reid and the entire Butler service team, as well as David (young porter that attends Bentley) made our stay memorable. By way of example, my daughter had forgotten her I-phone charger and after texting our butler at 10PM, he immediately delivered several options for her to use. Similarly, they offered to shine her knee-high boots and upon their return, there was a pair of complimentary wool socks wrapped with a bow inside the boots. These little touches show great attention to guest services. The bedding and finishes of the furnishings were elegant and high end. Each night they also left a different treat for us: French macaroons, brownies, cookies etc. Also, Anya Uritsky, the guest ambassador was thoughtful and attentive to all of our needs. I travel all over the world and only stay in 5-star luxury properties and the service at this hotel exceeded my expectations. I simply did not expect that level of service from any hotel in Boston. I previously stayed countless times at The Newbury and Four Seasons Hotels in the Back Bay area and found the service at Raffles superior. It will be my new home when visiting Boston.
Boston's Best Hotels that are most frequently booked by customers of Raffles Boston
Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
|
When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
|
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
|
Comment |
By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
|
By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
|
By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
|
By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
|
By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
|
By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
|
Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
|
I agree to this!
0 Comments
|
Comment |