Prepaid Reservation Fee - Reel Kitchen Perth - Buy Reservations
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Reel Kitchen Perth Reviews from The Last Year
Great views and tender steaks
Located within the Double Tree by Hilton hotel at the Waterfront the restaurant has superb river views. Service was good. The Porterhouse and Eye fillet steaks ($105) were tender, delicious and cooked to our liking – for those prices they should be. Overall a nice dinner.
No response to email
My mum received a gift voucher for Christmas from her granddaughter and has tried to book via email (only way they accept bookings apparently) for her birthday on 19/01 and no confirmation so far. Just spent 30 minutes trying to get through and have had to leave my name and number with the front desk of the Hilton. Not impressed at all. Money spent as a gift and no one can be bothered to reply. Either confirm booking or give money back if no staff member can be bothered with replying. Quite disgusted at this time.
Attitude can be improved
We always come back to Hilton for its known hospitality! Sadly, this visit wasn't really good mainly because of the staff's attitude. The food was great.Thanks to the amazing chef! But we feel like staff's friendliness can be improved. We were served by the lady supervisor or manager (? Light colored hair) that night. She seemed not interested when we followed up the order and not welcoming too. Maybe because it was a busy night.
Worst value restaurant in Perth.
Possibly the worse value dining option in Perth. Nothing redeeming about this restaurant and poorly managed. Plenty of other places to enjoy but not here.
Disappointed
Totally disorganised service. No one watching our wine glasses. My kangaroo was half the size of my wife's 200gm steak. The herb roasted potatoes only had salt on them. Overcooked broccoli. No one asked us what we thought of our food.
Nice special July cheese cake and best steak
Nice dinner, had rib eye steak and fantastic July special cheesecake dessert created by chef Elisa if I spell the right name. Especially mentioned chefs Jiwon,Eshan and Mel, they did an amazing jobs coz you can see them cooking through dining area while you are having your meal. And thanks Sunnie and Yangtsho for the services.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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