Disappointed - Restauracja Bianca Kraków - Buy Reservations
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🤢 2/5 - Disappointed
By 👻 @topbox, 01/31/2024 3:00 am
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This was our 3rd time eating here over the last few years and we booked a table two weeks before travelling to Krakow. We were really looking forward to eating at Bianco again and it was a Christmas present to ourselves. However from the moment we stepped through the curtain things went downhill quickly. A young man came up to us and said take a seat wherever you want, I said we have booked and he pointed to a table with reserved on it. He never asked my name he just walked away. Anyway a girl then brought us our menu and we ordered wine , honestly the atmosphere was horrible. People were whispering to each other and the staff looked miserable. I ordered soup for starters and it came with a whole leaf of kale crisped and as it was in the soup it became soggy, inedible. I had to ask for bread it came in seconds looked lovely but the crust was so crunchy I couldn’t eat it. I had to ask for butter and that was placed on the table I looked up the say thank you but the waiter didn’t even acknowledge me. I ordered pasta and prawns and my friend had pasta with tomato sauce we enjoyed our meal. As we were eating we felt uncomfortable and decided not to get a dessert we will just leave and go somewhere else to finish the night. About an hour after we left I got a message on my phone from the restaurant saying they were sorry I couldn’t make the reservation and hopefully reschedule . I was so annoyed. There are so many beautiful restaurants in Krakow we will not be back to Bianco sorry.
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