AppointmentTrader FAQ - ROK Hotel Kingston, Tapestry Collection by Hilton - Trade Reservations
Save up to 30% at ROK Hotel Kingston, Tapestry Collection by Hilton!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
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All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Executive Room
- 1 King Bed
- 2 Double Beds
- Any Deluxe Room
- 1 King Bed Deluxe Room
- 2 Double Beds Deluxe Room
- Any Suite
- 1 King Bed 1 Bedroom Suite
- 1 King Bed 1 Bedroom Suite Ocean View
- 1 King 1 Bdrm Oceanfront Suite W/balcony
- 1 King Bedroom Rok Suite With Full Kitchen
- Any Accessible Room
- 1 King Deluxe Mobility Accessible W/ Ri Shwr
- 1 King 1bdrm Ste Mobility Access W/ Ri Shwr
ROK Hotel Kingston, Tapestry Collection by Hilton Reviews from The Last Year
over rated
I lost my glasses so couldn't see well. It was difficult to see well. The front staff, not all acted like I was bugging them. The room was nice but the cabinet holding the fridge is too small. A lot of action out front in the parking lot. It is a nice building.
10/ 10 for Palate Restaurant
My friends and I had Sunday Brunch at Palate Restaurant and the experience was amazing from start to finish. The restaurant staff were professional and engaging. Big up to Richard!!! The food was so so good and the variety unmatched. The chef that prepared the food and presented it to us was amazing too… such a nice touch. The ambiance was stunning as the restaurant overlooks the Caribbean sea. Overall I highly recommend Palate for a large group. We will definitely be going back.
DON'T WANT 2 LEAVE!
Sean and Oshin were awesome to me and very patient. I feel like crying leaving because I feel already at home! Thank you ROK and Jamaica for inviting me.
Work Trip
Ricardo has been a good waitress (Bartender) 100% good effort to give us our request. Has been really communicative always serving with a smile, will recommend his services to anybody to comes to ROK Hotel. Appreciate the time spent in the bar every night
Great food
Garvin was excellent I felt as if I was dinning at home love love loved the experience 10/10. I would definitely come back!
Will be coming back a third time
I am a repeat customer at this establishment. It never fails to impress. From check-in all the way through check out it has been amazing. The employees that made my stay exceptional were Oshin at the front desk,Christina in housekeeping and Wuzardo. As they went above and beyond and assisted at every opportunity. Highly recommend the hotel.
Ok-ish
We spent 2 nights here before going to Ocho Rios. My observations: Only one lift operational and unable to use the stairs to get to the 3rd floor..you could only go down if you wished. Comfortable beds & pillows Breakfast buffet at 21 USD per person was disappointing: no fresh vegetables such as tomatoes and cucumbers, lettuce etc. No pancakes/waffles for kids Fresh melons available but not replenished frequently enough The water had strange smell and taste to it but the coffee was good. Nice area around the pool but the water was murky and uninviting… kids didn’t seem to mind it though. Would be great if there were more umbrellas available. Nice ice coffee available from the ground floor cafe.
18-21 March 2024
I chose this hotel after both of my preferred hotels in New Kingston were fully booked. I didn’t know what to expect as I had been to this area previously but I don’t believe this hotel was there. I’d seen a number of reviews on YouTube but wasn’t impressed by the black bathroom fittings. I booked regardless as it’s just a bathroom. My cousin collected me from the airport and it was a short journey (about 15-20 minutes) to the hotel. I was warmly greeted by the receptionist and surprisingly given an upgrade. I was shocked and resisted the urge to hug the receptionist. I had booked a king room (the Queen rooms were sold out) and got upgraded to a king bedroom suite with ocean view on the 8th floor Room 816. As soon as i opened the door I was hit by imposter syndrome and felt that I didn’t deserve such a lovely room. To the left of the room is a small kitchenette area with a coffee machine (which you can use like a kettle for just hot water), there is a mini fridge with 2 complementary bottles of water which are replenished daily. There is a small dining table and a living area with a sofa and large flat screen tv. There isn’t a microwave but you can use one on the ground floor. The separate bedroom was to the left with an en-suite bathroom. I couldn’t see the ocean view until the following morning as I arrived around 8pm. The view next morning was stunning and I spent around 10 minutes just staring at it because I’m from grey dreary London. With regards to the black bathroom, it really wasn’t as bad as I expected and it works quite well. The bathroom was spotless and the usual amenities were provided so you do not need to bring shower gel and body lotion. The suite came with a digital safe which was raised a little high up and also an iron & board. I had a little issue with the AC being too cold for me but the maintenance man sorted it within 60 seconds. The hotel has a nice gym which I used twice. Water and towels are provided. I didn’t pay for breakfast in my rate but decided to try it on my first morning. I didn’t find the options as varied as I would have like but that’s entirely down to my picky preferences. I ended up paying about 25US? for a bowl of chopped fruit and some ripe plantain. I think if you eat normally you will find lots to eat. I ordered the fish cakes/balls one evening and they were delicious. I also tried the tuna wrap on my first evening from the ground floor cafe which was nice. There are so many places within walking distance that you can buy food from. There is a building nearby ( I think it’s called the digicel building) which has a small food court including an Island Grill and a cafe. There is also a street vendor selling fruits about 5 minutes away (he’ll chop it up for you) where I bought my breakfast from. It cost around 600JA$. The hotel is near Coronation market where you can buy most things and you are also near the Kingston cultural centre which you can see the impressive street art/murals. I used local taxis during my stay (Gadge taxi Pro Kingston) who are really well priced and efficient. They operate via what’s app so you don’t have to use your data. This is a lovely hotel which I highly recommend. The high level of customer service is apparent in this hotel from the receptionists to the room attendants. I will be back, upgrade or no upgrade.
A true gem of a hotel.
Wow!!!! Wow!!! From my arrival to the entire weekend, the service was impeccable. The hotel is beautiful, clean and well run. The food is AMAZING and delicious. There was never a bad experience. Breakfast is truly Jamaican and had a twist of all American. I was in Kingston to say goodbye to my mother after her passing. The team truly made me feel special and cared for. Ordane at the Bar was truly supportive and caring. He listened to my woes and empathized. Sean at the Front desk was a Rock Star at check in and during my stay. He was very anticipative. Michelle at the Bar was my HERO. Morgan, the Hostess was very friendly, hospitable and just a pleasure to speak with. She is very knowledgeable of the hotel and the offerings. Sadreika at breakfast was so sweet and caring. She took care of me and made me feel special. A special thanks to the welcome attendant/door man for helping me find a place for some true Jamaican patties. Yum!!! I sincerely appreciate you and what you did for me. In closing, this is a true gem of a hotel with truly hospitable staff. Well done ROK leadership…..you are doing a great job leading this team.
Kingston's Best Hotels that are most frequently booked by customers of ROK Hotel Kingston, Tapestry Collection by Hilton
AppointmentTrader FAQ
Questions and Answers around the platform.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer