I am done trying with this place - Sababa Washington - Buy Reservations
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🤢 2/5 - I am done trying with this place
By 👻 @HopeSoToo, 01/01/2022 3:00 am
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Unfortunately this place has gone downhill, and I can't say it has anything to do with COVID. We have eaten here around ten times and have experienced the decline over a 2 year period. We had a reservation for six people at 8:30 on NYE. Two of us arrived before the others (which included my husband who made the reservation). The unnecessarily unfriendly hostess/sommelier informed me that we requested outdoor seating and would be sat outside in the street under a tent in the rain. The restaurant was about half full, and when I asked if there was a chance of getting a table indoors, she said she had three more parties of six coming in at 9:00, but she could try to squeeze us all around a four top. I decided to sit at the bar and have a drink while waiting for the rest of our party. The bartenders were engaged in a conversation with a young lady who was talking about her plans for the night and barely said 'hello' or engaged us.
When the rest of our party arrived, my husband showed me on his phone that he had requested indoor seating. We showed the hostess, who proceeded to argue with us that her computer showed 'outdoor', and that the system puts 'indoor' for all reservations. I then told her that we still did not request outdoor seating. The gentleman manager stepped in and said it was not a problem and sat us at a six too that had been empty for 20 minutes. The hostess proceeded to walk past our table and give my sixteen year old son a nasty look (how mature!), and talk about us to other employees and guests at the bar (how incredibly unprofessional).
We ordered three New Year's Eve menu specials, each costing $100 for two people. The food has gone downhill, with flavors not really tasting authentic anymore, but everything was good. A food runner dropped off one entree (duck) in front of my husband and we then literally sat for fifteen minutes waiting for the other entrees (skirt steaks) to arrive. The server acknowledged this and said that my husband must have gotten someone else's dinner and walked away, seemingly unfazed (based on past experiences here, timely and accurate food delivery is an ongoing issue). The other five dishes came out about five minutes later.
We ate. The skirt steak was very good, but one third of the plate had couscous with raw turnip chunks, which was not good, and a massive amount of harissa to fill the other third of the plate.
Our server came around, while the table was still full of dishes and empty glasses, and dropped the check off to me. She said, ' here is your bill...unless you guys want something else'. I was a bit taken aback that we were not offered dessert or after dinner drinks. So, I paid the bill and we left.
The other three parties of six never showed up while we were there. In fact, we did not see a single party come in at 9:00. I don't know why the hostess was just trying to be rude, but she has mastered the art, based on our visits every time she works. Why work in the service industry?
This was the last shot we are giving Sababa, based on the fact that the prior experience we had about six months ago was so bad that half our bill was comped by the manager. He had begged us to please try again, and told us to at what we had experienced (terrible and rude service, missing food and drinks, wrong drinks) was not their standard of service. Apparently, it is. We always spend at least $400 when we dine at Sababa, as a family of five with three teens. This place is definitely not worth the price.
We loved the Oval room, and apparently it has been rebranded as a French restaurant and reopened. I hope the experience there will be better, as the restaurant group cycles servers through its locations.
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