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San Carlo - London Yelp Reviews
Latest Reviews On Yelp
31 Reviews
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My family and I popped in for a last minute meal at dinner
My family and I popped in for a last minute meal at dinner before heading to Paris and it was FANTASTIC! I'm really big on great service and our waiter went above and beyond. The food, service, and drinks are amazing. Please check this place out and give it a try.
Be the first to ReplyThis is a difficult rating.
The food was excellent. They take small plates to a new level of "small". Everything we had was well prepared and delicious. While they indicate that 2 plates per person was typical, this was not close to a meal and should be closer to 4 (or at least the portion we received). Service was great.
Be the first to ReplyOne of the best (TRULY) Italian restaurants in London.
The atmosphere is fantastic and the food outstanding.
Be the first to ReplyTrue gem on busy touristic area,tasing menu great Also
True gem on busy touristic area,tasing menu great Also great wines good service. Good Italian food
Be the first to ReplyOne word.
....AMAZING!! Food was terrific, the drinks were amazing and the staff is top notch!! I cannot recommend this restaurant enough. Thank you for a memorable night.
Be the first to ReplyDelicious family style Italian cuisine was so welcomed
Delicious family style Italian cuisine was so welcomed after many days of traveling. We dined here on the recommendation of a dear friend after visiting the website of all the San Carlo locations. We selected about eight options, including meat and vegetarian based. The vegetarian items were equally delicious, and the meat eaters in the group enjoyed the options. The items came out one after the other, as soon as we were finished with the prior course. This made for consistent hot food, which is a must for me. Nothing worse than room temperature pasta, which was definitely not the case here. The restaurant was packed, but the service was still very good. Our sever recommended dishes, wine, and was overall very attentive, but not rushing us to leave. We enjoyed our last dinner in London in a leisurely fashion. I hope they will created one in the US at some point. Until then, I will have to make this a must stop when in London!
Be the first to ReplyThis restaurant serves Italian style Tapas, which means
This restaurant serves Italian style Tapas, which means they recommend ordering 5-6 dishes among two people. Which we did! It was great, because my husband and I always want to get the Bolognese at Italian places and he has a weird aversion to both of us ordering the same dish. It also means we can't try anything else. Not a problem here! Our waiter recommended the Ravioli Tartufo, which was handmade with filled with pecorino cheese and truffle, with a cream, Parmesan and truffle oil sauce. It was amazing! We also got the Carpaccio di Manzo, Bolognese (of course), Carbonara, garlic bread, and a calzone with ham. It was waaaaay too much food, but all really good. The service was a bit inattentive...we arrived around 4pm when the restaurant was fairly empty and it took a while for anyone to approach our table. If you are dining any later than 5, I'd suggest reservations. This is a great spot if you want to try a variety of dishes.
Be the first to ReplyThe food was authentic Italian! Service and ambiance was
The food was authentic Italian! Service and ambiance was terrific. The small plate ordering made it easy to share.
Be the first to ReplyGreat food great ambiance and great service by Mario!
Great food great ambiance and great service by Mario! Definitely worth a visit when in London!!
Be the first to ReplyWorst place in London.
Disgraceful and disrespectful staff. Fredrica is unprofessional and nasty. The door staff was inconsiderate and worthless.
Be the first to ReplyMy husband and I just returned from a 4 day trip to London.
We ate at this restaurant 3 times!! The food was delicious and perfectly portioned. Everything from the salad to the pizza to the pasta was fabulous. But, the service and staff made our dining experience over the top. Eva was our server each day and we came back partially to see her! She was friendly and attentive. She accommodated any request and frequently checked on us to see if we needed anything. Eva is a special person who really was a wonderful ambassador for the restaurant. Make sure to visit this restaurant and ask for Eva!NYSharon
Be the first to ReplyGreat food, great service! I wish I could give this place 5
Great food, great service! I wish I could give this place 5 stars only if they didn't constantly giving my food to the next table, including the last order in the restaurant for that day, and the next table took all the free food eating them greedily while I was just staring at them with anger. The manager made it up to me by giving me free dessert, yet it is still annoying seeing the next table ate my last order. All in all, those busboys totally need to be retrained as they constantly distribute food to wrong tables.
Be the first to ReplyOne of my favorite restaurants in London.
The food is really good and is tapas style, so can order many dishes even with a small group.
Be the first to ReplyWe had a great quick dinner here back in February.
It's a solid spot for Italian and the Scalloppine was excellent
Be the first to ReplyGreat place to have a nice pizza waiters provided excellent
Great place to have a nice pizza waiters provided excellent service and friendly I ordered margarita pizza and avocado salads was very delicious.Definitely coming back
Be the first to ReplyExcellent Italian classic dishes, restaurant was buzzing
Excellent Italian classic dishes, restaurant was buzzing with a fun vibe. The only thing I didn't like was that I had made a reservation in advance but they gave us a table all the way in the back, by the big stove. Good tables should be saved for guests that take the time to reserve ahead of time, not walk-ins. Also know that this restaurant is a chain, so look for a convenient location. Service was good.
Be the first to ReplyWe came to Cicchetti for dinner on a Wednesday night due to
We came to Cicchetti for dinner on a Wednesday night due to the 4-star rating on Yelp. We arrived at 5pm and a waiter took our order at about 5:10pm. 5 minutes later our drinks were served... and that's it! In the next 20 mins we saw other people that came after us were served food, but not for us. Not even a salad which should be easy to prepare. At about 5:35pm, I asked the waiter about the the status of our order and he told us the food was coming soon. 25 minutes later, at about 6pm, I asked the manager about the status of our order as we had another event starting at 7pm which was about 15 minutes walk from the restaurant. Then the manager told us the order was printed to the front desk, instead of the kitchen. As a result, our food had never been prepared, not even the salad! If the order was printed to the front desk, why couldn't someone take the printout to the kitchen? During this 50-minute wait, why were we the only table not being served food while four other tables around us had got their food? In the restaurant business, shouldn't someone be sensitive and notice four adults didn't get any food in 50 minutes while everybody else in the restaurant was eating? Why didn't the waiter check on the status of the order with the kitchen when I asked him at 5:35pm? How come the manager could find out the printer situation but not the waiter? Knowing we were running out of time, we ended up canceling our order, paying for the drinks and left. It was such a lose-lose situation as we didn't get our food and the restaurant didn't make much money from our table. Not sure if that was really a mistake or they didn't want to serve people of color.... Either way this is an awful dining experience in London.
Be the first to ReplyKeep walking past this place.
We ordered cocktails to start a slow and lovely evening. Before we had our first sip we were hounded into selecting wine and our dinner. The wine arrived and was opened after the second sip of our cocktails. Each food order came out so quickly that they must have had each dish pre-made. Won't be going back to this place ever again.
Be the first to ReplyWaiter never put in our pasta order after waiting over an
Waiter never put in our pasta order after waiting over an hour. Luckily we got our bread basket, salad, and a small individual sized pizza - all meh. But he claimed he'd be coursing it out so it didn't all come at once...he never put the order in and another waiter had to inquire why we were still waiting at our table. Service was so shocking it was laughable. No meal is worth it. Go ANYWHERE else for Italian food.
Be the first to ReplyJust had the worst dinner.
.. of my life!!!I have eaten In 4 continents, in over 25countries and nothing was like this experience, at this restaurant. Made reservations for 9:30 pm and were sat down soon after. So far so good. Then we waited 30 minutes before a waiter even came to our table, after we asked the busser twice if we even had a waiter assigned us. I witnessed the busser ask two different waiters on two occasions to serve us and both times saw the waiter scold the busser, telling him to mind his own business, that he knew. The waiter who finally came to our table acted like he was being put upon to even have to serve us. He did not greet us and simply stated they were understaffed. Yet I had seen him serve a table next to us who was sat after us and take their order passing our table 4 times without even acknowledging our presence. I told my wife I was not going to make a big deal about our delay, mainly so that they wouldn't spit on our food. But I couldn't help myself when I saw him berate the busser who was trying , in vain so it seemed, to get someone to at least help us. At that point, I simply asked the waiter not to take it out on our busser or yell at him and all he said was that he was not yelling at the busser and that he was understaffed. He said that the bussers were "lovely guys," which seemed demeaning since the bussers were all southeast Asians and the tone in which he made this statement seemed racially charged. He took our order, consisting of arancini, beef carpaccio, avocado salad, basilicata pizza, tagliatelle bolognese, cavatelle con melanzane e salslciccia, and spinach and ricotta ravioli. He said he would course it out, which seemed like he knew what he was doing. We received the first four dishes... and then waited and waited. Another waiter asked if we were finished and we said we had 3 other main courses still coming. Then he asked again 20 minutes later and we saw him ask our waiter. By this point, the kitchen was apparently closing and the waiter said that we would not be getting the other courses since the kitchen was now closed. His apology consisted of giving us these three left-over, sorry-looking cannolis as compensation (granted we were a party of four). In short, we left hungry, disappointed and disgusted. Because the service charge is always included in the UK, he received his usual tip. The food we were able to sample was average. The carpaccio was small but flavorful. The pizza was very small but had a nice spice to it. Can say nothing about the pastas since we never received them. This restaurant does not care about the level of service rendered. In fact, a table next to us suffered the same experience as they also received less than half their order and were also told that the kitchen was now closed. And this not-caring extends from the manager on duty, who was also advised by our busser that we had not yet been helped and who merely scolded and waived him away, to the other waiters, who simply walked by our table and ignored us. The only person who seemed to care was the busser who tried to help us but who apparently was a new hire and was scolded to mind his business. DO NOT COME TO THIS RESTAURANT. The workers would rather be anywhere but here and have the worst attitude of any restaurant I have EVER been to... anywhere... in my life. This will always be a memory on this vacation so I guess we have that.
Be the first to ReplyService was tough - they kept forgetting things.
Or when we'd order dishes like the Queen Scallops Gratin, it didn't dawn on the servers to recommend we order 3 orders since there were only 2 per order and there were 6 of us. That said, they were much more 'gratin' than 'scallop'. Makes me wonder on the quality of the scallop...Calamari had a simple taste - could've used a lot more lemon.Grilled artichokes were a nice change of flavor and texture, but I found them a bit too oily and not enough citrus.Truffle pasta saved them - but that's b/c it's truffle, which is such a powerful flavor. The pasta itself was subpar. Same w/ Lobster Ravioli.We had to ask for the Veal Milanese multiple times until it finally came out. And it wasn't worth the wait. Super salty.Black pasta was my favorite as the actual pasta really got to shine through.We ended things w/ the dessert platter. Aside from the cream puff and the pistachio tarte - I could've gone w/o. Everything was overly sweet.Much better places to go to in the city for Italian :(
Be the first to ReplyThis restaurant was such a disappointment and not to say
This restaurant was such a disappointment and not to say the food was but the staff was just terrible. When we arrived, no one came to our table for like 20 mins so I had call on someone to order. When a waiter took our order we figured we would order everything at once since the service seemed delayed. We noticed the other table had someone that got up to order something because it was just taking forever. We started getting some of our dishes and didn't get our wine until we almost finished with the food. They missed two orders of food and got my wine drinks wrong. The food was warm to cold minus the calamari. I told the staff but there was no reply. Very unprofessional for what seemed a nice looking restaurant. It was just a terrible experience. Def will not be back again but will try other Italian places in the area.
Be the first to ReplyFive stars for the food.
I had the arancini appetizer. The best I have ever had. It is a hard dish to get right. I then had a pizza with spicy meats and it the spot on for me. The dough was so flavorful and the pizza flash cooked in what appeared to be a Neapolitan type of oven. They serve mainly small portions and you order tapas style. Two dishes for lunch was enough for me. The only negative is that tables are so close together.
Be the first to ReplyI would give 2.
5 stars if I could. This place is average at best, but you wouldn't say so when you walk in. Husband and I came in here after a long day of walking around London. The hostess were not surper warm but she did sit us down. A server came in and took a drink order. They had a good wine list and they had Amarone which made my husband happy. Overall their menu is not expensive. We later order the calamari as an entree, the carbonara for me and the ravioli for my husband. Our server was weird. I asked him why there 2 prices on the menu and he said the cheaper price was for kids. He seemed to judge us for only ordering one appetizer but did not explain why even after I asked him... Whatever I guess... Before the food arrived, I ordered another glass of wine and a side of bread, that took 20 mins to arrive and i had to order again from another server. Our server disappeared. We did not see him again. The portions of this places are small. I think we could have ordered the small portions and had tapas, but the larger plate was plenty for me. Anyway, if you are gonna come here, set aside a couple of hours because the server sucks. The food is just ok, so it's just not worth it.
Be the first to ReplyTasty food (enjoyed the tapas style plates very much), but
Tasty food (enjoyed the tapas style plates very much), but the worst service in London. Some of the staff is also rude. Make sure you have a couple of hours to spare if you intend to eat here.
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