I was so excited for my visit to Sensei. - Sensei Lanai, Four Seasons Resort - Trade Reservations
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Lanai City's Best Hotels that are most frequently booked by customers of Sensei Lanai, Four Seasons Resort
🤢 2/5 - I was so excited for my visit to Sensei.
By 👻 @Shawn H., 09/22/2022 3:00 am
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Booked though Amex travel at premium rate for a two night stay. So disappointed with the service levels at this property - not a typical Four Seasons experience. Staff seem to struggle with Forbes standards here - definitely not what I hoped for. The person who checked me in never acknowledged me by name and there were a surprising series of missteps after arrival.
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