Rude Service - SERRA by Birreria New York - Buy Reservations
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🤮 1/5 - Rude Service
By 👻 @Kimmy's Joyful Travels, 12/10/2022 3:00 am
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Terrible customer service. I had a reservation for 9:15 pm. We planned to grab drinks post dinner. Our table wasn’t ready when we arrived and had to wait 5 minutes. Then, we are seated and order drinks. When our waiter finds out we are not ordering food, he said the tables were only for food. He forced us our check and we had to go stand in the bar, which had no seats. The reservation said nothing about food being required. You also don’t force someone out of their seat when 1. They have a reservation and 2. They are already seated with drinks in hand. I have never had a place do this. Very rude.
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