Decent food, lousy service - Shuka New York - Buy Reservations
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😒 3/5 - Decent food, lousy service
By 👻 @brmusicman, 01/16/2023 3:00 am
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We went for dinner on a Sunday night, with an 8pm reservation. Between a table not being ready at our reserved time and extraordinarily slow service, we did not receive our first food until 9pm. Reservation issue handled poorly. We arrived on-time. After a few seconds of hushed giggling between them, the hostesses told us a table wasn't ready and to get drinks (not on the house) at the bar, which was a joke, because it was packed with diners and impossible to get a bartender's attention. We were seated a half-hour late, at a dim table in the back corner. Our server took several minutes to appear and then asked us only about water and disappeared. Placing an order took 25 minutes. Insane. This sort of service took place the whole night. Our server was nice, but often absent and clueless. Wine was served incorrectly. The food was fine. Elevated Mediterranean. Good, not amazing. Highlights were the dips and fried halloumi. Was the food worth $100+/person (with wine)? No, particularly when paired with a long wait, poorly managed reservation, and lousy service.
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