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😍 5/5 - Above and beyond service
By 👻 @RoFo73, 03/01/2023 3:00 am
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The food at the Loyalist was very good -- my companion's burger memorably so -- but what will really stick with us was the service. The friend I was meeting for dinner is physically limited (walks with a cane), and the host went well above and beyond to make sure that she had a positive experience; this included coming out to meet her, helping her to our table, switching our table when the first one was cramped, helping us back out of the restaurant, and calling a cab for her. The wait staff was unfailingly friendly, even as we asked for multiple explanations about menu items and some modifications to our orders. It was a mild bummer that they were out of decaf coffee (which my friend wanted after dinner), but overall the hospitality was outstanding. I eat out relatively often in Chicago and overall find the service really strong, but even in a town where excellent service is the norm the Loyalist really stood out.
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