Very DISAPPOINTING experience - SONA New York - Buy Reservations
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🤮 1/5 - Very DISAPPOINTING experience
By 👻 @MoyePoyeReviews, 12/18/2022 3:00 am
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The staff at entrance is very rude, we were not given our table even after 20 mins of our booked time. When we argued they said we forgot, we had seen other guests having the same issue as well. When they made noise only then the manager got involved and got them the table. We then asked if only makikg noise gets you a table, the entrance staff said yes, not the cutomaer service we were expecting. Pretty rude and made faces at us, when we were not at fault at all, we actually arrived 10mins before our booked time. Anyways food was pretty average as well. Aloo chaat was crispy and delicious but everything else was below average. Butter chicken was very sweet, malabar fish lacked flavour. Chocolate bebinca wasn’t great either. We would never come back again and won’t recommend either. The staff is not welcoming at all except for the servers who were decent.
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