Disappointed... - Sugar Factory Miami Beach - Buy Reservations
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🤮 1/5 - Disappointed...
By 👻 @Angel A G, 03/23/2023 3:00 am
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I had a reservation made on 3-19-23 for a friend's birthday. We traveled from Texas and looked forward to great food and an even better experience. Walking in the lighting made the resturant look depressed. We looked over the menu and 3 of our party decided to go with the chicken and waffles (previously had them in Vegas at The Sugar Factory)... I needed a little time due to them not offering the wedge salad (I wanted a wedge and wings). Drinks were ordered and food was ordered. When the chicken and waffles were brought out WE WERE DISAPPOINTED that chicken strips was the chicken being served. 3 grown men wanted the real chicken as given in Vegas. And for $30+ a plate, not happy. While the guys were half way through thier meal, thier drinks finally arrived. Meanwhile I'm still waiting for my meal. The waitress smiled and let me kno mine meal would be coming soon. I asked for a soda and she told me all of the sodas "was flat". I smiled. She then went to the next table amd ran off a list of sodas they had. I laughed, because by now I'm really hungry and I have no food. A manager walks by and I ask if they have soda. He says yes we do. I explain that the waitress told me they were all flat. He had a shocked look on his face. He goes to make my drink but sends the waitress to tell me the drink was on the house. Time has went by. The guys are ALL finished eating. The waitress comes back and ask would I like anything while I wait. I smiled and said, yes my food please. She then asked me "What was it you had again". I calmly said "Nevermind, may I have the check". I paid $294 for 3 chicken strips and waffles plates and 3 drinks. If I ever come back to Miami, I will never come back to the Sugar Factory on Ocean drive.
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