We have been customers, and big fans, of Sundance for 33 - Sundance The Steakhouse Palo Alto - Buy Reservations
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🤢 2/5 - We have been customers, and big fans, of Sundance for 33
By 👻 @Pam A., 03/14/2024 3:00 am
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We have been customers, and big fans, of Sundance for 33 years. The food, service, and atmosphere have been dependably excellent for that entire time, but recently both we and family members have had bad experiences there that prompt this review. While the atmosphere continues to be fun and most of the food still seems to be great, both we and our guests at one dinner and my brother-in-law at another dinner received steaks (in my and our guest's case a boneless ribeye and in my brother-in-law's case a filet) that were extremely low-quality, more something you would expect to receive (and complain about) at a Denny's and not at a good steakhouse. Beware. We also had terrible service the last time we went, from a waiter with a real attitude. In fairness, my brother-in-law did not have that problem. Sundance may have chosen to change its source of steaks to a really marginal one to save money. If so, it is being very short-sighted and will lose business, certainly from anyone who cares about the quality of the meat.
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