AppointmentTrader FAQ - Sur La Table New York - Buy Reservations
Getting a Reservation at Sur La Table New York for Today or Tomorrow is Easy!
Buy a verified reservation at Sur La Table New York from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
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Sur La Table New York Reviews from The Last Year
I've been a huge fan of Sur La Table.
.. my love affair started in San Francisco in the Ferry Building many years ago. They were located next to one of my top five restaurants The Slanted Door. When I returned from San Francisco, I was pleased that a branch was located in Soho. I bought many gadgets and gifts at that location. And in Seattle, near the Public Market, more great kitchen gadgets. Today, I finally visited this location and I'm very impressed: beautifully merchandised, very friendly staff and I've discovered new products such as Pebbly, glass storage containers from France. The store's layout is well designed and extremely organized. I've purchased their oven proof glass cookware, spatulas, table linens last Fall and I'm extremely happy with all. I also met Emily, the manager, who is one of the instructors of the Cooking Classes. I've had those Classes on my to do list for a while and I was impressed at this location's cooking class environment. I learned they facilitate daily classes and this month there will be Thai cooking, pastas and numerous other courses. Classes start @$99 and are about two and a half hours. If one signs up in store the ingredients are provided if done virtually you have to buy ingredients. Additionally, you receive a 10% off coupon to use for in store purchase. The service is spot on and the Assistant Manager who assisted me at checkout was professional and kind. All in all a great experience and I highly recommend Sur La Table.
Sur La Table evokes a certain sophisticated air that had me
Sur La Table evokes a certain sophisticated air that had me expecting an experience like the one I just had at Williams-Sonoma, but I was surprisingly off with this one. I'm the owner of several lovely Sur La Table items, like a beautiful white marble cheese board and adorable gold cheese knives with antlers as handles. This particular location felt worlds away from the chic big-box vibe I envisioned. Something about the way their items were stocked felt very kitschy and messy. Haphazard product displays, seemingly no rhyme or reason to the order of things. It felt more akin to an aging local homegoods shop than a national chain. To their credit, the staff was super friendly in an effortlessly pleasant way, but the product selection left much to be desired on the gift front. I did clock that they offer cooking classes here. So while the retail side may be a bit lacking, I could certainly see myself returning to take a culinary class. There's an approachable, community vibe to the place that feels well-suited to that kind of experience.
Excellent service and goods worth every penny.
My wife snagged salt and pepper shakers at an impressive discount of nearly 75%. However, once we got home, she found some flaws. Remarkably, the store accepted the return without any fuss, even though it was a final clearance sale.
Don’t buy there
My recent visit to Sur La Table turned from excitement to sheer frustration. I purchased a KitchenAid mixer, which, to my dismay, was malfunctioning from the start. Trusting Sur La Table's reputation, I returned to the store, expecting a straightforward resolution. However, the situation only worsened. The staff initially dismissed my concerns, claiming it was a 'newer model' and implying that I misunderstood the product's functioning. It was only when I insisted on comparing it with another mixer from a new box that they reluctantly agreed. This revealed the truth – the mixer was indeed defective, and I was right all along. What added insult to injury was the store manager's indifference. Despite the clear evidence and their initial mistake, the manager didn’t even bother to speak with us or address the issue personally. This lack of professionalism and customer care is unacceptable, especially in a high-end retail environment. This experience was not only about a defective product but also about a store's failure to own up to their mistake and treat their customers with the respect they deserve. The dismissive attitude of the staff and the manager's apathy have left me deeply disappointed. I expected much more from Sur La Table, known for quality products and service. This incident has severely dented my trust in them. Future customers, beware. Rating: 1/5 Stars
Engaged in a fun cooking experience with a chef's guidance,
Engaged in a fun cooking experience with a chef's guidance, but the resulting dishes were just alright.
My wife bought a cutting board at Sur La Table.
It was made of two pieces of wood held together by epoxy. After a few months it began to split and within a year it had split in half. We barely used it and after it split we returned it to the store expecting an apology and a store credit. Instead we were told that they know their products are junk so they only provide a one month warranty so that unless the board was returned within one month we were out to luck. We spent an hour driving uptown to return the board just to be treated so rudely. LESSON LEARNED. STAY AWAY FROM SUR LA TABLE. If the store wants to call me my number is 973 204 1816.
Took a bread baking class with Liz ( what a gem!) I
Took a bread baking class with Liz ( what a gem!) I learned so much and had a lot of fun! Took advantage of the discounts on merchandise and future classes as well.
Visited their store on 57 Street with my wife.
We purchased a $300 Le Creuset Pot from a very helpful sales woman. After purchasing it my wife decided to browse some more for a few more items. I asked who I believed to be the manager, a male with glasses and white hair for the code to the bathroom of which there are two located in open view in public area of store. He stated they are only for people that take the cooking class and refused my request. I asked my wife to put down the items she had picked to buy and left the store. I was forced to use a bathroom in the parking garage that we had parked in next door.
Delicious food but a rip off! We were at a table with 6
Delicious food but a rip off! We were at a table with 6 people and just got a bite of each item. For the price plus no alcohol it is not worth it!
New York's Best Restaurants that are most frequently booked by customers of Sur La Table New York
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Any seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted