BIG, big disappointment. - Tapatio Mexican Grill Kansas City - Buy Reservations
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Kansas City's Best Restaurants that are most frequently booked by customers of Tapatio Mexican Grill Kansas City
Ranked #24 in Kansas City's Best Restaurants.
🤮 1/5 - BIG, big disappointment.
By 👻 @Patty B., 04/10/2022 3:00 am
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We eat at a different Mexican restaurant every Sunday because it's my favorite. It's always fun and delicious everywhere we go - except HERE. This place has stale store bought type chips, so-so salsa, no water refills, slow service and way too long of a wait for food that was served cold on a cold plate. The excuse was because it had sour cream and lettuce inside. The MEAT was cold, though. The waiter never came back to check on us until my cold food had sat out even longer. I only ate a few bites. Finally a manager came by to see how everything was but by then we were ready to go. We had been there for an hour at that point. I could have ordered something else but was too mad after sitting there for so long. Of course, we were charged for the food anyway and my husband is a nice person and didn't want to dispute it. So, $11 went into the trash. And I'm still hungry. We were the minority there and noticed a huge difference in attention given to the other guests while we were mostly ignored. I guess if you're Mexican you might have a different experience here. We will never return.
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