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🤮 1/5 - I was at Terra Gaucha for a surprise birthday party for my
By 👻 @Tom M., 03/05/2024 3:00 am
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I was at Terra Gaucha for a surprise birthday party for my 80th birthday this past Saturday evening. There were 17 of us, my children and family The sentiment was wonderful but they could not have picked a faciity that was so disinterested in customer satisfaction. I had heard about of the quality of the food here but can only consider it adequate and perhaps not that for the price they charge. With 17 people in a private room they could not have made it more uncomfortable if they tried. They rushed us so much there was not time to taste the vari. ties of food. If you take your time to peruse their cold plate setting you are using up your time on the hot meat presentation. Heavien help you if you want to go back for another look you are not given the time to do so . Their attitude was get them in and get them out and lets get paid and use the room over again. When you go to a restaurant on a Saturday evening you want to enjoy yourself and take your time eating and drinking. This was not allowed here. I had several waiters slicing meat for me and put it on my plate not having time to taste it or finish it. At one point I had some on the plate, turned to talk to a guest and the waiter had taken the plate away. There was another instance that I had waiters on both sides of me slicing for adjacent guests I had to push my chair back to avoid being cut by their knives and skewers. One of the waiters had the audacity to stand in the space where my chair was. I had ordered a drink and had to ask again twice to get it. They could not have made it more obvious that they wanted us out of there. It was just hurry up and get out. I found this whole experience to be very expensive and yet not satisfying and enjoying. I found the servers to be rude not customer friendly or willing to satisfy the customer. The management obviously condones this attitude. I found out later that we were the middle party group using this room so they definitely wanted us out. As I said previously there was no time to enjoy your food, enjoy your conversation enjoy your evening. It was get in and get out. For what they charge and look at the pricing on their menu and multiply that by 17 and that was without drinks, you can see this was a very expensive evening. If you want to be treated rudely and moved along without the chance to enjoy and savor their so called delicacies then come here if you want to be treated with respect as you should be my suggestion is go somewhere else. Not worth it
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