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Texas Roadhouse Syracuse Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
0 Replys |
Terrible chicken platter
I was very disappointed in the critter platter i had,the chicken was bite size pieces,not chicken tenders. I bought a catcus blossom to go,and when I took it home it was over cooked.
Be the first to ReplyAs expected… love their meat
I simply love the taste of their meat, so juicy… I tried beef, pork and chicken and was never disappointed… The house salad is my favorite side dish and don’t forget to try the honey mustard dressing, it’s a killer… service was awesome as always… we had an amazing time
Be the first to ReplyAvoid on a weekend night!
If you’re looking for a restaurant with great service, avoid this place on a Saturday night. Apparently, we’re supposed to eat with our fingers as there’s no silverware and the waitress stated that it’ll be a little while before it will come out…wait what???? How do you run a restaurant without having any silverware?? No to mention that we did the check in that stated 35-45 minutes and it was more like an hour and a half…You really need to get your act together!!! We won’t be coming back anytime soon!!!!!!!
Be the first to ReplyDefinitely not worth it
Stopped in Friday afternoon for an appetizer at the bar. The bartender- just listed as PM Bar- was unfriendly and didn't seem to care. No eye contact or interaction. Also- I was there at 4:15. The restaurant had been open for 15 minutes. I went to the restroom and was shocked by the condition of them men's room. The restroom was a mess with garbage everywhere and unmopped floors. Disgusting that they hadn't been cleaned after the Thursday shift- let alone all day Friday!
Be the first to ReplyJustina is an amazing waitress!
While travelling to Syracyse this padt weekend, We ate here on Sunday Nov 28th, 2022. Justina was our waitress. She made us feel welcome and that our meal was enjoyable. She was attentive, through, and plesant. A true delight! We came to find out it was her second night alone. She did an AMAZING job. My boyfriend is a manager with a large tourism complex and was impressed by her service! The food was outstanding!!! Our steaks just melted in our mouths!! Thank you Justina for a GREAT NIGHT OUT!! We had such a good meal that we returned Monday the 28th for dinner again. We cannot say that meal was as enjoyable. We felt more like an inconvenience to this waitress. Small things like asking for water, more buns or if we wanted another drink or dessert were lacking. Needless to say we did not spend as much time or money that evening. The food was still good but the overall feel of dinner was not as inviting. Please wish Justina all the best with her career and wish her a Merry Christmas from Wendy and Ben! 🇨🇦
Be the first to ReplyDisappointed
Normally I like going to this restaurant, however this time around I was quite disappointed. My steak was OK, but dry, my husband asked for medium and it was well done, our friend asked for rare and it was medium well done. The bathrooms were disgusting and looked like they hadn’t been properly cleaned in quite some time. We were a party of eight and it took almost one hour to get our food.
Be the first to ReplyA mis-steak-en mignon
The service and the bread was excellent. But the steak was so so at best. I had a really tough time sawing and chewing this leathery meat considering they are supposed to be the most tender, melt in your mouth, cuts of steak. I am assuming the filet is the tenderloin cut as is at most steakhouses and what I usually get from the butcher. But I am sure what I got was a sirloin disguised as a filet mignon. A really small one at that as medium rare doesn’t shrink down to 4 oz. I am reminded why I stopped eating at this location years ago and will not make that mis-steak again.
Be the first to ReplyBug infestation
Went to Erie Blvd location on 09/08/2022,all was well at first. Waiting on order I looked and thought I seen a cockroach on opposite wall,but not positive, a minute later I have two of them crawling on the partition next to me,that was enough for me don't want to eat there and wanted out. Go to leave and there is a big pile of vomit right at the front entrance. Nobody including manager seemed to care and told me they'd call an exterminator the next day. Sorry but if you have roaches coming out in the dining room during dinner hours, you have a huge infestation problem and no way it wasn't known to management and staff. Got a bunch of emails filled with excuses,but not a apology. My first and last visit, obviously no one cares and the place is disgusting. I have pictures but the site won't let me upload them.
Be the first to ReplyHair on my food
I went to this restaurant Sunday November 1 and I got my steak with a black hair on it, I sent it back and they said they would give me a new one, okay I thought, then the waitress brought back my sides while I waited, I got mashed potatoes and corn, the corn came back with a hair on it, I was very disgusted and lost my appetite, they didn’t charge me and they were very nice about it but I am never dining here again.
Be the first to ReplyPretty Good
Three of us went for dinner the other night & everything went well except for a couple of things. I ordered fresh vegetables with my sirloin dinner & they were like they had never been cooked. It was carrots and broccoli and they were hard. I asked the waitress to return them and she did, but I was almost done with my dinner. Our waitress was excellent, and the restaurant was very busy, even with Covid. The other thing that bothered me was that there were fruit flies hanging around our table, which was really annoying. All in all it was a good experience, with good prices, excellent service and a very short wait with "Call Ahead" service. When we left, there was a line at the door, which kind of surprised me. I didn't know that restaurants were offering full service because of the pandemic. But then again, I didn't see the entire restaurant. Part of it could have been shut down, however we were not 6 feet away from other diners.
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