We were really excited to try this place. - The Angry Crab Chicago - Buy Reservations
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😒 3/5 - We were really excited to try this place.
By 👻 @Amanda S., 03/06/2023 3:00 am
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When we sat down, we realized there are no prices anywhere and the menus are tricky to understand. We decided on the Premier Feast for 2 for $200 that was in the bar code when we scanned using our phones. The waiter said "it's under a different name at this location but it's pretty much the same". When the food came out it was an ENORMOUS amount of food and we asked multiple times "this all comes with the $200?" To which the waiter said yes. Turns out the waiter billed us for the Kings Feast and not the Premier Feast. When our bill came it was over $350 and the young girls at the front were super rude telling us "you should have looked at the prices, you were on the wrong location, you ate the food"..... why didn't the waiter TELL US we were on the wrong menu...? I understand we ate the food but that is because we thought that was what we ordered for $200.They almost refused to fix the price until after 10 minutes of saying they can't do anything about it, "all they could do was take off the 15% service charge" . Very disappointing experience but 3 stars because the food quality was great. Next time would go to the other locations and not here where we felt taken advantage of with no remorse.
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