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The Deck at Island Gardens Miami Tripadvisor Reviews
Latest Reviews On Tripadvisor
22 Reviews
0 Replys |
The worst Manager ever arnaud espineira
The manager Arnaud Espineira is super disrespectful and rude!! In his LinkedIn it says that he is hospitality expert๐คฃ he doesn't know how to talk or deal with people at all!!!! He makes this place the stay away place!! I will definitely not come back!!
Be the first to ReplyCold food, bad drinks, terrible organization.
We arrive and the valet charges us 30 plus the service (tip) included since we paid by card. When we arrived at the reception the girl told us that the reservation we made by phone did not exist, and that she would try to get a table, so we waited for around 45 minutes, when we finally sat down they literally gave us the worst table, with people standing on the sides very close to our table. The drinks took an hour to arrive and even came after we had already finished the appetizer, a virgin mango mojito that we returned since it only tasted like water with mint and 3/4 of a lemon slice, the waitress didn't even apologize and I ended up drinking alone water since the bar was delayed and I had to wait another hour to have another one. The branzino was good, the asparagus was cold and the risoto lacked cooking, the risoto did not have a good flavor and all the food was cold. In the end the bill arrived, we realized that the waitress did not pick up the mojito that we returned and when we called her without telling her anything, she already knew that the mojito was overcharged. Very bad experience. To never return again.
Be the first to ReplyHorrible
The valet service already includes the tip when you pay by card, when we got to the reception they never found our reservation and we had to wait 45 minutes for a table, which was the worst in the place since there were many people standing around us. The drinks arrived an hour later, they even arrived after the appetizers and the virgin mango mojito was literally disgusting, the food arrived cold and the risotto was poorly cooked and tasteless. When it came time to pay the waitress she never took the mojito off the bill and when I called her it was not necessary to say a word because she already knew what she had done and she told me that she would take it off the bill. The place is nice but it lacks a lot of organization and professionalism, I would never return
Be the first to ReplyThe best view in Miami
It was my friends birthday and our server Miguel S. made our night along with the manager at the floor which was Marija. The place is magical along with the food and drink menuโs. We got the in front of the DJ stand with an amazing view. I will definitely recommend this place and come back. Thank you for everything!
Be the first to ReplyHappiness and satisfaction
I absolutely love this place!!!! Everyone is so nice and attentive to take care of us. The bartender Maikel made sure we had the best cocktails and gave us hydration as well with some fresh coconut water. Definitely best sunset Sunday!
Be the first to ReplyThank you for making my 40th Birthday so magical.
I have been living in Miami for almost 7 years. 7 years of birthday celebrations with different venues and themes so when it came down to my 40th birthday, I kinda ran out of ideas and options as to how I can make this stepping stone different. And then โฆ.. there it was! Staring me in the eyes โฆ The Deck!!! I used to frequent The Deck right when they opened and was a loyal customer until the day they closed. Their Sundays were amazing so bearing that in mind, I went there to see what we can arrange for my birthday. I was introduced to the wonderful Veronica. I have no idea how she did it, but she managed on a very short notice, to make out of a very stressful situation, the best experience. She listened carefully to my wishes, guided and advised me with the menu and the drinks, helped me plan, arrange and decorate the cabana I rented out. And as if this wasnโt enough, she assigned (in my opinion) THE BEST server to the table, Martha. Of course I arrived late to my own birthday party but guess what?! Martha took very good care of my guests and everyone was delighted. The timing of the kitchen was perfect so we all ate everything hot, the bar and the bar backs were on point. No one ever felt the lack of anything. They created a beautiful and cozy atmosphere where all of our wishes were met and then some. THANK YOU, THANK YOU, THANK YOU! For a very stress free and successful birthday party. Incredible experience thanks to Veronica, Martha and all The Deck team
Be the first to ReplyThe Deck is amazing!!
This place is amazing! I celebrated my 21st there and it was perfect. The view was beautiful (great for pictures) and the service was great, but the FOOD!! The seared octopus was the perfect texture and the lobster ravioli was incredibleโฆ even at 5 am! Definitely recommend!!!
Be the first to ReplyGreat dining experience
Everything was perfect. Food, service and view were amazing. Delicious desert as well. Great music and nice vibes. Loulou our waitress was amazing as well.
Be the first to ReplyGreat Vibe With Bad Service
To be honest we are very disappointed with last night's service, the waiter does not know anything about service, he was not very attentive, he did not look clean, the service was accelerated and worse, they did not have about 5 dishes that we asked for in addition to charging the 20% service charge, its sad how a very good restaurant with a horrible service.
Be the first to ReplyMiami hotspot
Amazing experience! I came here last night with couple of friends and we really didnโt know what to expect but this place exceeded our expectations!!! Very good food and tasty drinks followed up with crazy party atmosphere, positive vibes and professional stuff! I will definitely come back !
Be the first to ReplyZERO SERVICE - this was my 7th time
"Firstly, you guys need to train you waiters to service that tables better: (1) no table settings were there even after food was served. I finally asked after few minutes (2) ther server never once cane out to say how the food was (3) I guess this server noticed we were not buying as much alcohol (4) this is my 7th time here and 5 out 7 were terrible service. I finally decided to do a review."
Be the first to ReplyCool place, terrible service
We were at The Deck Saturday night. Made the booking based on a friendโs recommendation and were very impressed when we arrived. Itโs a great looking spot, on the water, skyline in the back, cabanas etc. Our issue was with the service, or lack there of, that we received. We were sat promptly at our table and then proceeded to wait, and wait for anyone to take our orders. After 25-30 mins I called over a waiter, as several of them had walked by our table a few times and asked him if anyone could take our drink order. He told me he wasnโt our waiter but could take the drinks. He then took all our orders. Drinks came about 20 mins later and our main courses were at least an hour after. And of course no cutlery which we had to flag someone down for. It really just spoiled our entire experience there. We definitely left feeling our table wasnโt as important as the cabanas as those had 4-6 staff flying around them with bottle service etc. They include a 20% service fee which we asked the manager to remove (he did). We did tip the waiter (who wasnโt our waiter but somewhat looked after our table). We felt bad but in all fairness the service was dire and we didnโt feel 20% was justified.
Be the first to ReplyThe Deck
This was one of my favorite places we went to in Miami! We went right when they opened for dinner and thank goodness we did because apparently you have to make reservations here, so just a heads up. They were not going to let us have dinner but then I said, โlook how empty it is,โ because it was pretty empty at that time, (only three tables had people), and I told him that we wouldnโt be long anyway, so they let us right in! The ambiance is amazing and so Miami. When it got darker it was even better because the view of the city from here is just spectacular and you have some pretty yachts to look at too! We had the baby gem Caesar salad and the wild mushroom risotto. Both were amazing and the Caesar salad actually came with a little fish on top which apparently is what it supposed to be all the time, just a lot of restaurants donโt do it, but this one did! We loved it! Cabernet was good as well! Choices are great, we just did not get much because we were not that hungry. They also have some cabana-like day-club tables and a DJ came later on which was so much fun! Itโs also nice to sit back and see what everyone is wearing! Everyone was dressed to impress! I loved looking at everyoneโs dresses! So make sure you dress up when you come here! The service was also outstanding our waitress, Jennifer, was amazing! Me and her had a whole conversation about how and why girls from Miami pack a lot in their suitcases but not us! Haha! This place was just so much fun and I cannot wait to come back to Miami just to go to this place! Every time I am in Miami I will try to come here!
Be the first to ReplyOk to visit
The view and the ambience are nice. The food is ok, and the service is mediocre. Their prices are high and we expected multilevel better.
Be the first to ReplyBirthday
Amazing ambiance and food. Highly recommend for birthday party or special celebration. The DJ sounds and music phenomenal
Be the first to ReplyA must when in Miami!!
Check this place out. Went for a drink. Sat at the bar. Views of Miami were spectacular. Giorgio the manager introduced himself and offered a tour. Someone in my party mentioned that it was my bday. Minutes later a desert on the house was sent over with sparkler! Attention to details was superb. Great music and vibes. Canโt wait to go back for dinner or brunch. Shout out to the bartenders as well!!!
Be the first to ReplyNice Restaurant & Great views
Decided to go here with my 3 yr old for dinner on a Saturday night, at first thought I made the wrong decision as the music and scene was very young/hip with girl dresses like they are going to club and I have a child with me. However they sat us towards the back with other families and I felt much better as there were other kids in this section. Waiter was great, made a pasta dish just for my son since verything was the menu was pretty fancy. Views were great and we got to have a great meal which for a second we felt we were in a happening fun place even though we had a child! Menu is expensive but you know that going in and music wasnโt too loud as I had read in reviews. Will go back!
Be the first to ReplyIncredible Night!
What a spectacular night! Went out with a group of 8 girls and everyone had a blast. The food, ambience, music, service was exceptional!
Be the first to Replywhat a view
the view, music and atmosphere made the night. theres a few places in miami with water views but this has to be the best with all the boats, downtown skyline and sunset. service wasnt perfect but the whole experience makes it a 5 for me.
Be the first to ReplySweet ambiance
Not very big choice of dishes, but the food and the general atmosphere are amazing. And the view, of course, it is beyond any compliments!
Be the first to ReplyHusbands Birthday!!!!!
The ambiance and view was breathtaking. DJ aaaaamazing!!! Ash our waiter was excellent. The food.... Scallops to die for, octopus needs work and the branzino was excellent. Ill return.
Sandy C.
The view and cocktails are worth it
This was truly an enjoyable experience. The Deck at Island Gardens offers an amazing view, chill vibes, delicious drink and food, and friendly staff. The octopus was so tender, definitely the highlight of our dinner. We also ordered the French scrambled eggs and ossetra caviar, as well as the branzino, but the octopus was just wow. The drinks were very well done. I had the spicy seas and passio-nista (passion fruit based) and was hooked. From the presentation of the drink to the flavor, everything was there.
The ambiance is excellent, with an incredible view, great dรฉcor, and your DJ mixing chill vibes tuned. It reminded me of an afternoon in Ibiza, without the craze but all the good stuff. I will definitely return. The place is great for any occasion, we went for brunch so it was hot, even with the fans, but the view made up for the heat honestly. You can go on a date, a business meeting, out with the guys/girls, give them a shot, you will not regret it.