Prepaid Reservation Fee - The Grotto @ Rayavadee (Hotel guests only) Ao Nang - Buy Reservations
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The Grotto @ Rayavadee (Hotel guests only) Ao Nang Reviews from The Last Year
Beautiful meal & setting, but mediocre service
Firstly, the views are absolutely stunning, as was the food. We couldn’t fault the setting or our meal itself. The only thing we have to mark down for is that initially the staff could not have been more attentive and helpful; frequently refilling our wine, chatting with us etc, which you’d expect when paying what we did for a 3 course meal here. After we had finished our starter, the staff became less attentive. We waited a long time between courses, and had to top up our own wine. We also had to ask them for the desert menu. We felt as though when another family arrived, who were maybe paying more than us became the priority. We would have understood the lack of service had the place been busy, but we were one of only four tables at any one time. This service towards the end of our meal really did change our opinion on the place, as they like to remind people they are exclusive/private, so their service should reflect this.
Fantastic Restaurant and Views
My husband and I dined at the Grotto to celebrate his 40th birthday. The food was excellent and views at sunset are unmatched. This restaurant is located in the Rayavadee Resort which is a 5 star property. As expected, the prices and quality of drinks and food within the restaurant match. For people who are upset they cannot come in off the beach and have drinks at the Grotto, I would encourage you to book a room at this amazing hotel and then come for lunch or dinner. If the hotel allowed all the random beach goers into the restaurant, it would be absolute mayhem. It is a small place with only 7 barstools and perhaps 15 tables. I very much appreciate the hotel keeping the Grotto exclusively for their guests.
Not great - way below expectations
Food is not good. Service is mediocre. We had way more expectations on the restaurant and the hotel as well. A bit disappointed. Would recommend to eat somewhere else !
Lunch with a view from a CAVE
Fantastic lunch in jaw-dropping setting. We had two salads and two entrees. For those complaining about the prices, you are at a 5-star luxury resort that requires planes, vans, and a boat to get here. So, the food has to be shipped in, too. Maybe cut them some slack on prices or stay at the budget hotels in Railey Beach.
Wouldn’t recommend
The staff were helpful, so this isn’t aimed at them. We booked for my 30th birthday after seeing videos of it on TikTok we had to get a boat to the island to get it (so wouldn’t recommend unless you’re already on the island as we struggled to get a boat back). We requested a good view and paid months in advance, we got told to sit anywhere but the only spaces were behind people next to a plant pot and away from the sunset. Food was nice but overall overpriced. Wouldn’t recommend going we went to loads of other sunset bars for a lot more reasonable prices and with better views.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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