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The Ivy Cafe Richmond Reviews from The Last Year
Delightful anniversary dinner
My partner and I were celebrating our anniversary and had a wonderful time. The staff, especially Marco and Kevin were attentive and swift with taking and delivering our food and drinks orders. The food was very good, my partner thought the tempura squid starter was delicious except the portion was a little on the small side which was slightly disappointing. However, they made the evening extra special with the surprise profiterole bomb at the end of the meal for us which we were delighted with. Big thanks to the team for making our night memorable. We hope to return again very soon.
Lovely venue and excellent service.
Excellent food, nice ambience for our family occasion. We were served by Vitorino, who was great and made the evening special. Thank you.
Abominable waiter service
While the food was well prepared, the key memory I walk away with is that we experienced what had to rank as some of the worst service I have ever experienced. It started with being asked for a drinks order, which, when we pointed out that we were waiting for two other people, received the reply “Yes, I know that. But I’m taking a drinks order”. This went from bad to worse with constant reconfirmations of our orders, not assisted by the fact that two of our party, myself included, are severely coeliac. The menu for us would not have been available had we not had our mobile phones, as there’s no printed version available. Apparently, that isn’t convenient for the restaurant. Not apparently is volunteering that they have one gluten free beer - my brother in law had to interrogate the waiter, who seemed determined to offer nothing more than yes / no answers to direct questions. And the final straw for me was when the waiter did all he could to interrupt me mid sentence while I was speaking with another member of our party, so that he could get on with his service. I’ve never met a more miserable waiter, nor one so tired to the principle of “eat and get out”. We won’t be returning.
Another enjoyable visit
My wife and I have been to The Ivy Richmond several times and enjoy it greatly. Today we introduced family friends who are Hong Kong Chinese to it, they seemed to love it. Our waiter Vitorino looked after us well. The ambience is geat, despite it being busy - as usual - it still managed to feel intimate. We tried some different items from the menu and really loved them (only downside was buns/muffins for our guests' egg benedicts were too tough to cut). I don't think we've ever not liked anything. Everything about the restaurant is a little bit special. Without being silly expensive it really is a great place to treat yourself!
Lovely evening.
Good food - steak tartare and duck salad to start, fish and chips, shepherds pie for mains. Some wine selections at less than £40 a bottle which these days passes as cheap! Service was very friendly, not rushed. A very enjoyable evening.
Major Birthday Lunch
We booked the private dining room upstairs for a big birthday lunch including family and friends The pre-event planning with the Ivy was well done and helpful. The menu choices were good and we chose the more expensive option C which included steak which most people had. The kid’s menu was fine with both grandsons choosing burger. We had Cremant with the cheaper end red and white. These were excellent. The food was all delicious and beautifully served. The dedicated staff were fantastic and very professional dealing well with my wife’s insistence on altering the seating plan. We love the chocolate bombe culinary theatre. The décor of the whole restaurant is wonderful and the private room is a delightful location. My wife paid so it was wonderful value. An excellent lunch party and well done to the chefs and all the staff. Thank you.
Lovely Experience
A lovely early dinner with my adult daughter for her birthday. Really good service and the usual delightful food. Like that service is included. Stand out was the duck salad and my blackened cod. Thank you.
Amazing experience, such lovely staff.
Went there for dinner with my friends, there was excellent service and we felt extremely cared for, very looked after by staff and management, definitely recommend if you want a catered for, lovely dining experience!
Baby Shower in the Isabella Room
I hosted my baby shower in the private Isabella Room over the weekend and the booking exceeded all of my expectations. The two waiters, Vitorineo Fernandez and Roman, were exceptional, offering a fabulous 5 star service in the most stunning room with delicious food and drink. The day was expertly led by the venue’s private dining staff and I honestly couldn’t be happier with my experience. Amazing work guys! Thanks so much
The best waiter….. xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
is Vitorino - best service ever, delicious food, great evening. Celebrating my son’s 18th, great ambiance, well looked after!
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Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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