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🤢 2/5 - Good Views!
By 👻 @Atulp, 07/14/2022 3:00 am
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It's a beautiful hotel with some amazing views , the facilities are also ok for the price but their are lots of things that we did not like about the hotel to be honest. 1. The hotel says that they have a beach but they take you to another hotels or clubs beach. We went once and didn't like it. The place that was allocated for The Marmara Hotel Guests was occupied by other guests and they took all the shaded beds so we had to stay in sun the whole time and when asked for umbrella and pillow they said its over. We tried to go to other spot but they said that we are not allowed , so we left as it was very unpleasant and unprofessional. 2.The Food and Beverage service of the hotel is also not good, I always had to follow up on my orders 3 times. As an example my French Fries was delayed 40mins and when i asked the server he said that kitchen is busy and I can cancel my order. Similarly breakfast is also not a pleasant experience. Today as an example we went for breakfast at 9:10hrs and all hot food was over. Other cold foods were also over, I stood for 20mins but nothing came so I got what I could and left, at table I asked Ali the server to get we an omlet and Tea which I didn't get till the end , I reminded him twice personally and still i didnt receive what i asked ,so I left. Overall the breakfast experience is never pleasant. But House Keeping and Front Office are good and professional. They helped us with everything we asked and were very professional.
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