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🙂 4/5 - Expectations Unmet, Yet Culinary Excellence
By 👻 @Yami C., 03/14/2024 3:00 am
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Expectations Unmet, Yet Culinary Excellence Prevails Venturing into The Polo Bar was an adventure two months in the making, but what ensued was a rollercoaster of highs and lows that left my friend and me with mixed feelings. Upon arrival for our 10 pm reservation, we found the place buzzing with activity, even on a Tuesday night. The energy was palpable, but unfortunately, finding a spot at the bar proved challenging amidst the crowded space. Despite our excitement, our attempt to capture the moment with photos was met with unwelcome scrutiny from a staff member, dampening our initial enthusiasm. It was disheartening to feel targeted for simply wanting to preserve our memories. However, we persevered and managed to enjoy some delightful treats at the bar, including warm roasted olives that tantalized our taste buds. My Polo Punch drink was satisfying, though my friend's Pinot Grigio was a safe bet. Yet, the discomfort lingered as the same staff member seemed to shadow our every move, creating an uneasy atmosphere. Moving to our table, we eagerly sampled the menu, finding hits and misses among the offerings. The pigs in a blanket were passable, but the corned beef sandwich was a revelation, with melt-in-your-mouth perfection. The Caesar salad struck the right balance of flavors, though the accompanying polo burger failed to impress, especially with lackluster fries. Dessert, however, was a redemption. The brownie with vanilla ice cream was a heavenly finale to our meal, leaving us with satisfied smiles. Our initial server, Nikki, was a gem, embodying warmth and attentiveness. However, a shift in service left much to be desired, with a new waiter failing to match Nikki's standard, even drawing complaints from other patrons. I was left wondering if our late reservation played a role in the staff's evident fatigue, but for a venue renowned for its exclusivity, I anticipated consistent service and attention regardless of the hour. It was also apparent that The Polo Bar caters to a specific clientele, and as the only person of color among the guests, I couldn't help but feel a tad uncomfortable. Despite these observations, the quality of the cuisine alone would warrant a return visit, although perhaps not with great haste. Overall, our experience at The Polo Bar was a mixed bag. While the food had its moments of brilliance and service started strong, inconsistencies and discomfort tarnished the overall impression. While I may return for certain dishes, I can't help but feel that there are other establishments in the city that offer a more consistent and polished dining experience.
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