I came here to celebrate a special family occasion. - The Rocks Teppanyaki - Buy Reservations
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Ranked #14 in The Rocks's Best Restaurants.
🤮 1/5 - I came here to celebrate a special family occasion.
By 👻 @Ashleigh D., 10/20/2014 3:00 am
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The service was the biggest let down, as the wait staff were rude and didn't seem to want to help. From the time we arrived, a couple of the waitresses looked annoyed at the fact that we had a pram because they had seated us upstairs. When getting us to our table, one of the staff lifted the front of the pram to carry it up the stairs but jerked it so quickly & without warning that my family member almost tripped over. Instead of stopping to see if they were ok, she proceeded to rush up the stairs. It was a complete lack of care. Once seated, another staff member took the pram into the next room without asking - we asked them to bring it back and they only did so after we objected and said that the child wouldn't be left alone in a public place without supervision. Finally, we got to the last course of the meal. We were asked 2-3 times if we'd finished so the plates could be collected, even though I was still mid-mouthful. Food-wise my wagyu beef was really tough and chewy, and seasoned inadequately. Got the money paid ($70-100) I think I could've had a better steak elsewhere.
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