Awful! Avoid! 1* not 4* - The Sefton Hotel Isle of Man - Trade Reservations
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Ranked #15 in Isle of Man's Best Hotels.
🤮 1/5 - Awful! Avoid! 1* not 4*
By 👻 @Lesley Hutchinson, 02/18/2024 3:00 am
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Absolutely awful hotel! Filthy, run down and smelly! We booked this hotel as was rated 4*, I don't even think it qualifies for 1*! Room was dirty, broken and badly worn furnishings. No external windows, so no fresh air, no aircon in room, must be unbearable in the summer! Vent in bathroom must be linked to the restaurant below as the bathroom smell was very unpleasant the whole time! Swimming pool area dirty and run down, ladies changing room closed, so mens was used as a communal changing room! No lock! Freezing cold! Christmas decorations were an absolute joke! They should be ashamed hanging such tatty decorations up! When we complained they came up with the excuse they were just about to start refurbishment, didn't make us feel any better when our stay was ruined! They didn't offer a refund, just a discount, no idea how much, but who would want to go back to stay at this establishment?! Avoid!
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