It’s a NO for me - Toast On Lenox Atlanta - Buy Reservations
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🤢 2/5 - It’s a NO for me
By 👻 @Tiffkay1, 01/14/2024 3:00 am
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We decided to go here for breakfast/lunch. We ordered 2 drinks that we never received. The food we ordered was expensive, so I expected better from this place. It was pretty good . However, my biggest complaint besides never getting our drinks was the fact that they charge gratuity on your check and I’m not sure where the customer is informed of this but after reading reviews on yelp and TripAdvisor I figured out why my bill was more than it should have been. We got two plates one costing $18 and the other costing $22. After leaving and 18% tip, ( I’m guessing I left 18% on the gratuity I had been charged already) I couldn’t figure out why my final bill was almost $60, this was after I told them we never received the drinks, which I had to tell the waiter because he never even noticed this. 🚩 All in all, I would not recommend this restaurant. They need to make it clear about gratuity, not try to hide it because I’ve been to many restaurants that do this and that’s fine with me as long as I know. And I usually leave more anyway if service is good. I also requested a receipt of my final bill by email and never received a response. Bad business practice.
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