Uhhhhh, listen tocaya usually has good food but wow the - Tocaya Modern Mexican Scottsdale - Buy Reservations
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🤮 1/5 - Uhhhhh, listen tocaya usually has good food but wow the
By 👻 @C R., 03/19/2023 3:00 am
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Uhhhhh, listen tocaya usually has good food but wow the girl who answered the phone today is very rude and loudly wrong at the same time. I called about my order that she was adamant "wasn't in their system." She was rude about my name because it's apparently too ethnic for her to understand- even after I spelled it out 2 times. This is fine by the way, I asked her if i could give her different info to look it up like order number or email, still "NO BECAUSE ITS NOT HERE YOU PROBABLY ORDERED FROM THE WRONG LOCATION" aggressively talking over me while I keep trying to explain she's wrong lol. I asked if I can speak with someone else she says "YEAH BUT YOUR ORDER LITERALLY ISNT HERE". Anyway, I wait for a couple minutes on the phone and finally got Steven, he was able to help me and talk to me like a normal human being. He was super nice, and I wish I could give him a separate 5 star review. Just to be clear, no one is looking for red carpet treatment. Service workers are incredibly important to me. I just don't appreciate a random person being crazy disrespectful to me for no reason. I hope the manager can give the other girl a vacay or something, she's clearly overworked. Thank you Steven you're probably the only reason I would consider ordering from here again.
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