Don’t waste your time for this mediocre food and bottom of barrel service - T-Rex Cafe Orlando - Buy Reservations
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🤮 1/5 - Don’t waste your time for this mediocre food and bottom of barrel service
By 👻 @Hung D, 04/14/2024 3:00 am
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Normally I do not write a review but I feel like this place deserve one from me and for anyone else that is going to attend to this place. First of all, the wait was ridiculous. I waited for over 45 minute to get a text to come to the front desk and they tell me to wait for another 10-15 min. So what’s the point of notifying me to go in line when I have to wait again. Secondly, after we order our food it took over 40+ minutes to get our food while 4+ other tables that came behind us got their food before. Third, the waiter hardly even came by our table to check up on us as I sit and wait for my water cup to be refilled but no one came to even check up on us. After giving this place so many opportunities to fix their wrongs, I’ve decided to talk to the manager. When I saw the manager she clearly told me to wait while she set up the table next to mine knowing that the place was already closed. 🤦 ♂️ After telling her about my concerns and service we received, all she said was “I am sorry for the inconvenience and I can offer 20% off”. I don’t mind paying for good service when I get one but saying that 20% off is like a slap to my face because everything else was wrong. I get why the waiter didn’t come to our table because regardless they get the gratuity for doing absolutely nothing. This was supposedly to be a fun family day for my daughter’s 4th birthday but this place just ruined the experience! I wouldn’t recommend this place to anyone. The food wasn’t even good and service was just beyond horrible.
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