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VIA VAI Queens Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
0 Replys |
Authentic Italian
The atmosphere is nice and calm. Chef Antonio provides absolutely delicious food from the the Bufalina to the Pappardelle con Agnelo. We loved everything served to us, the Polpo w/ orange capers aioli and the Cappesante(scallops. with green pea fondue pancetta, porcini mushrooms, black truffle sauce). Magnifico! It is a quick train ride from Manhattan, and the place is right around the corner. Some places people go to see or be seen. Some places people go for the noise level. Here, you go for the excellent food and the wines. Treat yourself and your loved ones to a truly gastronomical experience.
Be the first to ReplyGreat service, great food, and quaint ambience !!
Just got from an amazing dinner at Via Vai!! This was my first time and will not be my last. The restaurants setup was very quaint and felt very European. The food was very delicious. I had the mussels, octopus gnocchi, and a delicious pasta with pork cheek. The desserts were very good as well. Definitely get the tiramisu, but also get the pistachio ice cream, it is phenomenal. Great coffee and wines as well. Server Samantha was terrific! I couldn’t tell by her accent what part of Italy she was from, but she sure did know her wines and ingredients of every dish. Thank you Samantha and Via Vai !!
Be the first to ReplyThe worst experience ever
This was the worst experience I ever had in a restaurant! I and my husband went there on 04/09 at 7:40pm. The waitress took 40 minutes to serve our wine and only did so cause we asked for. She was slangs doors, answering phone and delivery guys rude, setting down tables rudely, letting things fall down on floor and the sensation was of a war environment to eat. None of the tables were served any food...people waiting and nothing. When the waitress was in the back we could her she and then cooker fighting and arguing with each other at the kitchen. So, after more than one hour our food arrived - nothing special, really small portion for the price. I asked for cheese and she pushed back. So we ate and she was rushing to get the check back to see the tip, my husband had not even signed the paper and she pulled it twice. When we stand to leave she complained about the tip with irony and sarcasm...unbelievable! I said the service was bad, food took forever....and we left there completely feeling nervous with the whole treatment of the place. I don’t recommend this restaurant to anyone....terrible, horrible!
Be the first to ReplyThey're just nasty.
I’ve been here several times and the food and wine are good but theses guys are just nasty, not only do tThey are also just flat out white supremists. They don’t fit in the community. I just wanted to let the neighborhood know that if you support them you are supporting white supremacy. They denigrate blacks in public and they are very very enthusiastic Trumper’s who smile with glee at blacks being Trampled and refer to them as monkey’s. They openly talk about how white people and (of course Italians) are superior. They openly denigrate gays, women and transgender as well.
Basically, this is a good restaurant that is completely out of place in this community and I know theres a movement to only support business that support our community values. There are several other good Italian places in the area, there is no good reason to come here unless you are one of their racists friends or family. So I just want to get it out there. What you choose to do with this is up to you. If there is any justice they will just go away to make room for a business that reflects our community values. We can’t allow wolves in sheep’s clothing to operate unknown in our community.
Plus, they are just flat out nasty. They talk trash on customers beginner their back when they don’t order wine (you don’t believe me, check out all the complaints about their elitist attitudes On Yelp, it’s well documented. They talk trash on the whole neighborhood for not being rich enough all the time and they just denigrate every restaurant in in Astoria.
Terrible service
We went for my husband’s birthday and my son’s first night home for spring break. First our reservation seemed to have a problem and the three of us were seated at a table for two. When I tried to order appetizers because it was clear there was going to be a wait, I was told it would cause too much confusion and we should order all at once. I followed that directive. After an hour wait, 2/3 of our main course was served and when my husband said we did not get our appetizers, we were told sorry we won’t charge you for them. We were also told our other main course had been dropped on the floor. When that came it was cold. We were then told there was nothing they could do but maybe they could give us a free dessert. At that point, we did not want anything. While the food was good — we will not return and will tell all the people we had recommended it to. Thank you for ruining our celebratory dinner.
Be the first to ReplyWhat a nightmare. Totally
What a nightmare. Totally disorganized. Failed to bring all the appetizers and salads after over an hour of waiting and all they could muster was “sorry, we won’t charge you for what we didn’t bring you” . Wait staff couldn’t understand they ruined our evening. No management no organization. Awful.
Be the first to ReplyOutstanding food, but poor service is hurting this place
I would have given this place a 5-star rating if the service had been better because the food was really great.
There were 6 of us in our group and we were given a table in the back, which was fine, but it was very hot back there and after a few minutes we were all over-heating. Finally we asked the server if there was anything to do to lower the temp and he turned on an overhead fan that really helped...seems like he could have offered that up front?
Our server seemed inexperienced or didn't care...not sure what his problem was, but it definitely colored our experience.
Aside from the service, the food was really outstanding. We each ordered something different, primarily pasta dishes, and everyone was very happy with their food. It was tasty, blending various flavors together for a taste explosion.
Awful Experience
Horrible service.
Just terrible.
I have never written a bad review before. I try to be understanding that wait staff can be having a bad day, but this went beyond the pale. The waiter/bartender/bouncer, who took our order, served us a salad and then promptly ignored us while others around us finished entire meals, (and they came in AFTER us). He was extremely rude when my wife merely questioned why there was such a long wait for our food. Told us we should pay up and leave. Honestly, the man was so dismissive and rude to my wife. Seemed to definitely have an anger problem. Should not be front of the house staff. Please, read the other reviews about this restaurant. There are many many reviews about the awful service. They are not lying. If you like to be treated as a valued customer, don't bother to come to this place. There are far far better restaurant choices all over this city--places where they value their customers. Better food and most definitely better service. Wow. As I said, I have NEVER been treated so poorly. People go out to dinner to have a pleasant experience. Not to be treated like garbage. Oh, and then the waiter tried to overcharge us for our wine (can't help but think that was purposeful after his extremely rude treatment of us). Keep an eye on your check at this place!
NEVER AGAIN!
Wonderful experience
I Was hungry so indulged in trying different dishes, food is wonderful and the quality of raw ingredients simply amazing.
great service, gentle and professional, the plus is the wine list, those guys have been very picky.
Definitely a place to go, was more than worthy the trip from Manhattan ( they are close to the metro station too)
Good good, awful service
Good was actually very good, but will never go back because of the service. We were ignored twice, when asking for some cheese and then bread. And in the end we got the excuse they couldn't charge more than one credit card, which in the end turned out to be possible... Really bad service
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