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wagamama crawley Reviews from The Last Year
Do not recommend
Service very very slow Food was good as usually Wagamama is but ambience is lacking and the door being open constantly smelt of cigarette smoke coming in from outside Needs more staff and they need to be more attentive
The food is absolutely flavourful.
I enjoy coming here whenever I can! The service is good too, always helpful whenever needed.
Excellent service by Chloe
Friendly smile when we arrived and we were served by Chloe who was really friendly, opted for squid and beans to start followed by chicken katsu salad and beef teppanyaki really tasty. Thanks Crawley Wagamama and Chloe
Enjoyable
We had a great lunch at Crawley Wagamama. Properley served and very hot. My wife had a chicken and rice Katsu Curry, dish it looked good and was good. I had a meat dish in a hot and spiced sauce Tantamen Beef Briszket. Excellent. We could only praise the young man Christa who served us. I am disabled and can only walk with a walking frame. Nothing was too much trouble for Christa to help and make us comfortable. Thank you. We shall return.
Avoid......unless one star establishments are your thing!
COMPLETELY horrendous 'meal' at this place. Incredibly slow service, food arrives as its cooked so one main arrived 15 minutes before everyone elses....the starters arrived last and thats after reminding the waitress that we had ordered them!! My ginger chicken soba noodle thing smelled like toilet cleaner, was unpleasant to eat and pretty tasteless. The gyozas were dry, almost cardboard texture. £90 bill for four....rip off, unapologetic dump with all the ambience of Victoria coach station. I will NEVER eat at Wagamamas again and wouldnt recommend this place if you held a gun to my head. I want to say SOMETHING helpful....Chloe (waitress) you were very friendly!
Nice lunch
Came here for lunch with family and had 3x chicken katsu curry and some squid. The food was fine and arrived very quickly. I think the curry was slightly bland and the rice was very sticky. My portion needed more sauce so the rice became dry very quickly. When we went to pay we tried to pay online but the wifi was bad and by the time we got to the payment page, it crashed. So we had to pay normally instead. Friendly and very helpful staff.
Tasty food - pleased we gave it another try
Monday evening 26th February we were staying overnight in Crawley and we visited this restaurant for dinner. Was slightly apprehensive about coming here as the last visit here the food was not great. We have always been fans of this chain so thought let's give it another chance. We were greeted at the door shown to our table, which was a booth with two seats, and given the menus. To start with we ordered two pints of Ashahi Dry, £6.80 each. We then ordered two dishes that we had never had before, Teriyaki Soba chicken £15 and Shu's Shiok chicken £14. When served our food was very tasty and enjoyable. We were able to pay the bill online, which was £42. 60, we were also able to add on a tip. Pleased to say the restaurant appears to have got it's sparkle back, tasty food and friendly service.
Waste of money and bad food and service
This is our second time here and we only came back because someone we were with would t eat anywhere else. It was still as horrendous as I remember it being the first time. The only reason we gave it 2 stars is because the young man serving us was amazing and so apologetic for the rubbish service we got! The first time we visited we all got our food at different times and some of us had finished when the others were just getting their food. The food was cold and disgusting. This time it happened again. One of us ordered food that didn’t arrive and when it did it was wrong. Don’t come here. It is an expensive mistake.
Hungry after swimming gala
Came in after a swimming meet so was very hungry could see it was busy we was asked to wait 10 minutes which is fine as could see the restaurant was busy. Restaurant was clean and tidy Staff were very helpful and friendly We ordered drinks and food at the same time which was quick nd easy Really enjoyed my visit today
Had a lunch at this place while waiting for flight.
The place was a bit busy but huge and lots of tables. It took a while for the server to get our order and serving time was a bit longer as well. The Shirodashi Pork Belly Ramen was really good. The pork was tender and very tasty, broth were good and a bit creamy and noodles were fresh. I enjoyed this food. This place is also serving different types of food and a great place to stay while waiting to board.
Wagamama is a chain japanese restaurant that can be found
Wagamama is a chain japanese restaurant that can be found all over London. This is a great family dining experience for larger groups or for a first date. They have teppanyaki options that can be reserved before hand. Our wait staff was really nice and made recommendations to us based on our preferences and allergies. There's also a rewards program and ability to pay/view your bill online in case you can't get ahold of your waiter. Everyone gets a free green tea and the food itself was pretty flavorful. We ordered a hotpot, 2 rice dishes, and 1 noodle dish with 3 appetizers and 1 dessert which filled our group of 7 up pretty well. The prices were middle high, but it's a great place to celebrate a birthday!
The polar opposite of what Asian food should be
Clearly this business cares not a jot about the customer experience. One imagines they are too big and are making too much to care, so nothing changes. The service is hit and miss. If you are lucky to get a server who actually gives a flip it’s fine. Order taken, meal comes quickly etc. Sadly the vast majority of staff are clearly untrained, uncaring and demotivated so it starts bad and gets worse. Then, if you are lucky enough to actually get good (and on a couple of occasions we haven’t or gave up waiting) it is such a disappointment. Bland, bland and bland. The complete opposite of what Asian food should be about. Whether it’s a noodle or a rice dish it tastes the same - of nothing. The protein - chicken or prawn particularly has the consistency of damp cardboard but with less taste than cardboard. Look, I get it. Huge chain, industrial model, tight margins so volume matters. Run by accountants. But they must be the only restaurant business who genetically modify all the taste OUT of their food! Horrible.
Go elsewhere for better service
popped in for a family lunch, appeared quite busy. We were seated in an alcove at the front and then I think we were forgotten. Drinks order was taken which took a while then ordered the mains. We know that they do not come together but the gap between dishes coming was unacceptable. One of the 5 had finished their meal and the other 3 were almost finished when the final mains dish arrived. Was not asked if we wanted more drinks or desserts. Finally caught someones attention to pay the bill and leave. This is the worst Wagamama we have been too for service
We asked four people for water, and never received it over
We asked four people for water, and never received it over the course of 45 minutes. Everyone we asked went directly back to doing something else.
Food was so good.
The salad bowls were brilliant. Service was perfect. Ambiance was different but very nice.
Crawley's Best Restaurants that are most frequently booked by customers of wagamama crawley
How do I sell my when my related reservation’s restaurant does not exist on AT?
By 👻 @GraciousDegree23, 05/11/2024 6:45 am
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How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
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