Would I go back? With locations in Vegas and Singapore, maybe. But call first to confirm the menu options. - WAKUDA Las Vegas - Buy Reservations
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🤢 2/5 - Would I go back? With locations in Vegas and Singapore, maybe. But call first to confirm the menu options.
By 👻 @Helene S, 12/26/2023 3:00 am
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Was so excited eat at Wakuda's Social Hour after passing by earlier this year during our last stay at the Venetian. Made a reservation online several months ago, but called and changed it to an earlier time on the same day that we actually visited Wakuda. No issues with our Friday Lounge reservation at 5:15. Seated right away. Lounge was fairly empty when we arrived. Given the new Social Hour menu. So new that the website may have even been updated the same day. Our waiter, Jeromy, was amazing. Ordered the Marinated Japanese Cucumber with a spicy sesame dressing, the salmon nori tacos with caviar, sea bass bites, chicken katsu sliders, miso soup and a beet salad to start. A few minutes later, we were visited at our lounge table by the GM Christopher, they had a big event earlier in the day and so they were not honoring the advertised Social Hour menu. Really? Why didn't they let me know when I called to change my reservation from 5:30 to 5:15 an hour earlier? If that was the case, we would have actually changed our reservation to later to accommodate family who wanted to join us. And all of these Social Hour items, except the chicken katsu sliders are on their regular menu. Did they run out during their big event? Christopher did offer us cocktails (which never happened) and told us that he would take care of us because they should have let us know and not taken our order for the Social Hour in the first place. So instead, we ordered a variety of soup, salads and seafood entrees. The whole fish that we ordered became the seabass miso (which was delicious, but not what we ordered). At first, I thought that he had sent out a little bonus lagniappe, but I was mistaken. The beautiful beet salad was served at the end of the meal after we finished our entrees. The chef did send out a single serving of his miso ice cream as a consolation gift for our family (but I also read that this is a frequent gift at the end of a meal) and Christopher gave us a $39 discount on our meal, but I was surprised that Christopher did not follow through on what he offered us, such as the free drinks for our family (which would have exceeded $39 at an average $21/22 a pop) and taking care of us. It is a shame, because the restaurant is beautiful and what we ate was delicious. The service was amazing, but I felt quite put off by the GM. Would I go back? With locations in Vegas and Singapore, maybe. For dinner, I would book the main dining room over the lounge. The open kitchen views are so nice. But I would also recommend that the restaurant let all of its employees know if a menu is not available if a guest calls to confirm especially if it is on a holiday weekend (which is what I did to confirm our lunch reservations with estiatorio Milos). Or just post it on their website. That is what STK does on their Happy Hour menu.
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