Room for improvement - 14 Hills London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of 14 Hills London
🙂 4/5 - Room for improvement
By 👻 @Welltravelled8405, 02/13/2023 3:00 am
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We decided to visit 14 hills on Sunday the 12th of Feb to celebrate Valentine’s Day as work would necessitate me to travel on actual Valentine’s Day. I researched the menu in depth as my partner is pescatarian and allergic to dairy. The menu while minimalist had a reasonable selection of vegan/vegetarian, meat and fish options. When we arrived we were seat at a bench like table setting parallel to 3 other couples, it felt a bit cramped and elbow bumping so I approached the staff to ask if there were any tables by the window available. They were fully booked but made a concession to grant my request. 5 mins later the manager moved us to a widow view table. Having outlined my partner’s dietary requirements it was devastating to find out that they had run out of both the lobster salad starter and the halibut main. My partner was left with no viable option for starter and was sat eating bread. As an apology the manager offered her a free desert to compensate. I had the tartare, it was just “ok” not the worst but not the best I’ve had either. The lamb however was a major disappointment, when it’s served the waiter/waitress purrs a Jus over it that reminded me of plum sauces that you get from a chines restaurant, it was actually really nice, problem is that it was the only sauce of flavour in the dish. The lamb wasn’t seasoned at all and was flavourless, the Swiss chard was equally as tasteless, the manager offered to replace or change the dish however at this point I was so hungry I didn’t want to wait to have something else made, also it was 9:25 and I know the kitchen closes at 9:30 and I didn’t want it rushed to be disappointed again so I continued with the plate in front of me. She graciously removed the lamb from the bill. A little disappointed at the whole mess we paid the bill complete forgetting dessert, the manager instead gave us 2 complimentary glasses of champagne. Every single member of staff we interacted with was amazing, and truly attentive but I have never been somewhere and served by no less than 5 different servers, takes away from the personal touch but the team are a credit to the restaurant.
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