Awful. - Deanes at Queens Belfast - Buy Reservations
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🤮 1/5 - Awful.
By 👻 @Hackers1972, 10/15/2023 3:00 am
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You never get a second chance to make a first impression as the saying goes and my first impression was awful. My wife and I arrived, informed the girl with shoulder length bob of our booking for 7pm, apologising for being 10 minutes early. She rolled her eyes, no welcome, not a word said, grabbed menus and walked to a table.. I’ve honestly never experienced such an unwelcome experience in my life, which jars with me even more when I see some Michelin awards on the wall. It’s most certainly not for hospitality. We were in and out in half an hour. No joke. What an awful experience. Food was just OK. The fact we stopped at McDonalds on our way back to the Titanic Hotel says all you need to know. My wife and I have low expectations. We were just glad to get out for the night. We were really looking forward to what we thought would be a real treat. This was our first (and last) time at Deanes. I’ve often seen Michael Deane on local television talking about the importance of supporting local business. The fact that he was only a few tables away with his family and even that doesn’t inspire his staff to provide excellent service is beyond me. My wife is still angry at the way we were treated. We won’t be back.
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