Discussions - Embassy Chinese Takeaway Celbridge - Buy Reservations
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Embassy Chinese Takeaway Celbridge Reviews from The Last Year
Rude staff, extra charges
Very rude staff here, long waits for food, sat there for an hour waiting for a collection, charged 50c extra for sauce on the side which I refused to pay for because I wasn't told about it when ordering, it's a real pity because the food is actually nice but they need to step up on service and manners.
Rude awful service
DO NOT order from RIVERKING!!!!!! I placed an order at 18:00pm , the wrong order came at 18:40 in which I rang and they said they had made a mistake when taking the order that they would drop it ASAP. Still no sign after another hour ( 19:40). I ring back to ask for a refund as the food had just arrived that minute ( almost 2 hours later)! They say you can give the food back if you want your refund and then try to turn it around on me saying I didnt order so & so after telling me multiple times they took the order wrong!! No apology, no credit or anything for THIER mistake. This is now the 3rd time this has happened. Also the lady on the phone was so so rude almost trying to have an argument. I requested a call from a Manager as apparently “He is not in “ Appalling service, NEVER AGAIN !! AVOID! River King Chinese
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