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Le Comptoir San Rafael Reviews from The Last Year
Stefan and his team are truly outstanding.
Le Comptoir in Marin stands out among restaurants, offering exquisite food and a delightful ambiance. A definite treat. 5 stars.
Went to shop for some French ingredients.
The owner was so incredibly grumpy and rude. I will never go into that place ever again. I've lived in San Rafael 17 years and have no clue how they stay in business. The duck is grossly sweet and not cooked properly (I've had it twice. Forgot about the first time I had it). Awful. And I'm a caterer. I know my food. But I also know how a customer should feel when giving their money to a local shoppe. Forget it!
This review is for their shop next-door to the restaurant.
I walk by the shop almost every day as I live in town, and I see the owner drinking wine in the morning, puffing on his pipe, and I never see anybody in the shop and word on the street is that the owner is an unfriendly gruff dude, but a friend recently celebrated his 60th birthday and said that French anchovies were one of his favorite snacks while living in France at one point. So I braved, the storm, went in and decided to give the shop, my hard earned money, for my friends birthday. The owner is exactly as described in every bad review on this site. He's gruff, rude, drunk, apparently doing you a favor by existing. I've never eaten at the restaurant mainly because I don't like that they don't even have a sign out front that says the name of the restaurant! That in and of itself I find offensive. I won't be going back.
Oh, where do I even begin with Le Comptoir - aka the subpar
Oh, where do I even begin with Le Comptoir - aka the subpar (en)counter? If it were possible to give zero stars, I would, but unfortunately, that option doesn't exist. Let me preface this scathing review by saying that I am a staunch believer in supporting local businesses, even the ones that occasionally stumble, but dear reader, this restaurant didn't just stumble; it face-planted and then rolled down a hill of despair. My other half and I ventured out on a Friday night, eager to embrace the culinary delights of our neighborhood. After a brief stroll in downtown San Rafael, we decided to give Le Comptoir a try. The location seemed promising, nestled at the corner of 4th and C St., and a bustling wine shop attached to it. Little did we know, the only thing attached to this place was disappointment. As we entered the restaurant, we were greeted with the warmth and hospitality of an iceberg. We stood around for a good five minutes, which, in restaurant time, feels like an eternity, especially when the place was nearly empty. Eventually, the owner, who should win an award for the worst first impression, emerged from the wine shop. He grunted, "Table or high-top," and when we chose a high-top, he pointed vaguely and muttered, "Sit anywhere." So much for a gracious welcome. We sat there, twiddling our thumbs for an additional 10 minutes before I had to semaphore our desire for attention. By the time the owner graced us with his presence, it was painfully clear that he had seen better days. Disheveled, toothless, and emitting the aroma of a frat party, he slurred his words like a drunken sailor. In an attempt to make pleasant conversation, we introduced ourselves and expressed our desire to support a local establishment. He responded with a total disregard for our existence and bluntly offered us the choice of a $70 per person set menu or ordering à la carte. When we asked for a menu, we were ignored and curtly told, "You can go with the option for $70 per person or à la carte." How kind. Reluctantly, we chose the $70 per person option, and our inebriated captain sauntered away, muttering "we." It took another trek to the bar for us to secure water and a wine list. His offer of "red or white" was met with a weary "red," to which he retorted, "Merlot or Bordeaux." My husband, defeated and drained of all enthusiasm, sighed and said, "Bordeaux." I secretly yearned for a Cote du Rhone, so I mustered the courage to ask for it, along with a Pepsi or coke, at which point I was met with condescending laughter and the insipid remark, "Why, you don't like wine?" I had to explain, "No, I don't drink alcohol," to which he giggled again and declared, "Wine or water, that's what we have." I reluctantly opted for water. When the food eventually arrived (a torturous 15 minutes later), it was lukewarm and as visually appealing as a pile of wet cardboard. The dishes were a mishmash of meats, raw fish, and fatty, undercooked fare. There were no vegetables to speak of, and grains were as scarce as a mirage in the desert. By the time we trudged through the main courses, we contemplated skipping dessert, but we thought, "How bad can dessert be?" Well, dear reader, it was worse. The Creme Brulee was undercooked and runny, while the apple tart had the texture of a fossilized relic. Our bill, a whopping $212.00, left us questioning our life choices. We could have been ecstatically munching on Big Macs at McDonald's or savoring the delights of any of the genuinely remarkable local restaurants in the area. To summarize, Le Comptoir delivered subpar service, served up poor-quality, unappetizing food, and presented an ambiance that could only be described as tragic. There was no sign outside to indicate the restaurant's name, and the walls inside were as barren as the promises of an unreliable friend. It's painfully evident that this place is teetering on the brink of culinary extinction, and the owner's drowning his sorrows in alcohol while masquerading as the French Laundry. Consider these glaring red flags before you even think of darkening their doorstep: * NO SIGNAGE: If you can't find the place, it's doing you a favor. * 5-MINUTE WAIT: In an empty restaurant? It's like they were auditioning for a comedy show. * 10-MINUTE WAIT: For the privilege of being ignored? Hard pass. * NO MENU: Who needs choices, right? * RUDE SERVICE: If you enjoy being treated like a bothersome fly, by all means, go ahead. * BARE WALLS: Because apparently, they're too busy not serving good food to decorate. In conclusion, save your taste buds, your time, and your money. There are far better options in town, and you won't have to endure the sorry spectacle of Le Comptoir. Bon appétit - elsewhere!
We just discovered Le Comptoir in San Rafael; where we
We just discovered Le Comptoir in San Rafael; where we lived for 30 years before moving to Sonoma 8 years ago. The food is fantastic and the French wine selection is equally inspired. You really see the pride of ownership from owners Stephen and Susannah who pour themselves into this happy eatery and French food store. We were intrigued to try Stephen's gazpacho and he made us a special batch (with some advanced notice)... just superb and and more complex than a traditional Spanish style. They source the very best local ingredients and the prices are very reasonable. Ask for wine pairings with your dinner. Enjoy!
It's so hard to review because I think the owner gets in
It's so hard to review because I think the owner gets in his own way of good reviews . He lacks hospitality care in how he greets and serves guests both in the shop and the restaurant. Menu items here really are in shorter supply than before pandemic closures & items seems to be contingent on what the owner feels like serving that day. It use to be our go to place. I, like others who reviewed experienced a long wait after being seated to be noticed or given water & even when only 3 tables were filled- rest empty the owner didn't care that we were there. Twice they were out of items without any apologies the owner didn't even care or explain other items they were out of. They do not have the complete menu - like before. Poor service from the owner himself. The shop next door --/same thing I came in to buy French cheeses and the owner was behind the counter tasting wine with two of his friends never asking if I needed help, not even caring after 5 minutes of me standing by the cheese refrigerator waiting for help that I just left! I love French food wine and the culinary delights they sell and would hate to see them close but I'll only go back when someone else takes over or manages and shows care for their patrons dining and shopping experience.
My dad, stepmom, our friend Sonja and I often enjoyed
My dad, stepmom, our friend Sonja and I often enjoyed dining at Le Comptoir together following a SF Symphony concert. Although those concert-going days with my beloved elders are now past, I've since returned to Le Comptoir a number of times with friends to delight in this amazing eatery's wonderful French bistrot cuisine and atmosphere. Our most recent dining there took place on Friday, June 9 in celebration of the school semester's ending. The grilled salmon featured on that evening was perfectly prepared, crisply seared on the surface, medium rare inside, deliciously spiced with rare Espelette red pepper from the Pyrénées and served with an onion-leek reduction. Here I will also extol the joy of the accompanying basket of fresh bread and butter. It was a Friday evening; though an electric blues band was performing live on Fourth Street just beyond Le Comptoir's street-facing glass exterior, the music's volume level allowed enough headroom for quiet conversation. The chocolate Crème Brûlée we ordered for dessert was equally first-rate, with its paper-thin top layer of sucre caramelisé and creamy chocolate custard below, though the evening's other dessert offerings, warm Apple Tarte Tatin and Mousse au Chocolat, had made it hard to choose. Our host Stephan was gracious and lovely. Equally awesome is Le Comptoir's market section, replete with French products. Just before leaving to catch a cinema screening, I invested in a new tin of Flavigny anise-seed and violet-flavored pastilles, favorite mints discovered during my long-ago year in Paris. Thanks to San Rafael's Le Comptoir, Paris truly is, as Ernest Hemingway titled it, A Moveable Feast!
Amazing food and amazing wine.
The owner was wonderful. He had the entire menu memorized which captivated the whole experience. He asked what type of wine we would like and we told him. He got it perfectly well. The menu changed weekly and we cannot wait to go back! Kids loved this place as well. The staff was lovely. The decor and setting were perfect.
Outstanding dinner!
What a sweet restaurant in downtown San Rafael! The ambience was romantic. The roast chicken and roasted potatoes were so fresh and cooked perfectly. Creme brûlée for dessert was excellent . And the service was professional and friendly. A great dinner overall.
The website says the "epicerie" and bistro takeout are open
The website says the "epicerie" and bistro takeout are open continuously from noon through 6 or 8 respectively. It was locked at 5:15 but I knocked and someone came to the door to tell me brusquely (hey they're French) it opens at 5:30. Finally they let us in and I made the mistake of ordering takeout without a written menu. A roast chicken, 2 orders of risotto and 4 "little gem" salads (just lettuce and dressing) = $140. Would not return even if it were great, which is wasn't, but shame on me for not asking the price.
San Rafael's Best Restaurants that are most frequently booked by customers of Le Comptoir San Rafael
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Le Comptoir San Rafael User Reviews & Question Forums
Le Comptoir San Rafael Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Russell B. (11/09/2023 3:00 am)
Le Comptoir San Rafael Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @DevorahN (06/02/2023 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @GainfulEdge65 (03/19/2024 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 🍦 @EternalAnt36 (Today, 3:31 pm)