THE WAITER DREW SAVES VALENTINES DAY!! - Prime & Provisions Steakhouse Chicago - Buy Reservations
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😍 5/5 - THE WAITER DREW SAVES VALENTINES DAY!!
By 👻 @cakeandcookies, 02/15/2022 3:00 am
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My daughter's boyfriend originally had reservations at Kinzie Chophouse. Once they arrived there, the prefixed menu had only seafood options and nontraditional sides. This is surprising and annoying since they are a steakhouse. Yes, the menu was overlooked as the reservation was made, simply because one might think they would have a steak as an option no matter what the occasion! The manager was rude and indifferent and let my daughter and her boyfriend know they could leave and they do not make any substitutions. "Attitude is everything these days." Yes, that is their right, they lost business, and a MUCH BETTER restaurant and waiter were around the corner! TO THE RESCUE WAS PRIME AND PROVISIONS AND THEIR FANTASTIC WAITER DREW! They made room for them to dine in their restaurant and promptly brought over a drink on the house for their terrible experience. Drew has worked there a few months, and he was personable, attentive, and accommodating. They had a prefixed menu which included steak of course, but said their full menu was available as well if anyone asked for something different. THANK YOU DREW FOR BEING UNDERSTANDING AND AWESOME! Thank you Prime and Provisions for having great food, great service, and being non stuffy to your customers!!
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