DISGUSTING AND RUDE - Saito New York - Buy Reservations
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🤮 1/5 - DISGUSTING AND RUDE
By 👻 @Xokenzie202, 05/03/2019 3:00 am
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DISGUSTING AND RUDE!!! If I could give them negative stars I would. The chef cut himself while cooking our meat, this was not the problem. We have had this chef before and he is usually great. He cut himself pretty bad enough for the blood to be running. They would not pull him off the grill instead gave him a little bandaid that did nothing. The blood continued to pour and dripped onto the grill and shook onto the cart with the butter and sauces. We were too grossed out to eat the steak after that, all while the owner was standing right behind our table and noticed that we weren't eating our food after the blood incident and she never came over to check on us or see if we wanted new food. When we left the bill my fiance left a note on the receipt saying that we did appreciate that nobody came over to check on us when there was a big problem. I unfortunately left my purse because we left so grossed out and when we came back that's when the real problem started. The owner came out with my purse and the receipt and wouldn't give me my purse instead said hold on and walked outside for me to follow which I thought was weird. That's when she began to question me about the gratuity amount and the note we left. She said that it was not an appropriate amount of tip and that the note was uncalled for, all while still hold my purse not willing to give it back to me. This went on for about 5 minutes of me explaining that we tipped our cook but didn't think the service we got about the situation deserved a higher tip then we gave. She continued to belittle me until I finally grabbed my purse from her and said we would not be back and she said GOOD! With all this being said if someone knows how to get ahold of the corporate offices please let me know.
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