HORRIBLE EXPERIENCE/ VERBALLY HARASSED - Saito New York - Buy Reservations
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🤮 1/5 - HORRIBLE EXPERIENCE/ VERBALLY HARASSED
By 👻 @Kourtney M, 08/14/2021 3:00 am
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An absolutely awful experience to say the least. I went there tonight with my friend for a dinner on the dining only side and our waiter made the experience horrendous. To start off, he started yelling in the public dining area at his coworkers about how dirty the tables were when they were actually clean which immediately indicated that something was extremely off with this person. My friend and I ordered our meals to which then he asked my friend if she wanted salad with hers. She responded back “yeah” and he responded with a high pitched almost sexual “yeah” back at her which was very uncomfortable and disturbing to say the least. We eventually got our food which was good, but when it came time to pay it took a very long time. My friend and I left our cash with our receipts and were waiting for the waiter to take them to give us change for 20 minutes while he sat and was loudly talking with a person. After waiting this long, he passed by our table and told us quote on quote, “Wait two more minutes I’m going to go finish talking to my friend.” After a couple minutes the waiter came back, grabbed our checks, and returned our money. Immediately I noticed something was up when the receipt was not given back with our cash. My friend counted her money and it was all there, but then I counted mine and noticed he shorted me $5. I nicely mentioned to him that my amount was not correct and he took the money and came back with the same amount. He was trying to tell me that the amount he had given me back was correct, but I was showing him on my phone calculator that he was wrong. Suddenly, he then started yelling at me repetitively and it got so bad that my friend had to go grab the manager. The manager saw that I had been shorted and he gave me the $5 back. He didn’t apologize for his waiter’s behavior and then he left. As I grabbed my stuff, he was verbally harassing me and going off about how he “wasn’t trying to take a tip for himself” and so on. For background, I never accused him of lying or taking a tip, all I did was ask that I be given the correct amount back. The manager eventually ended his bizarre rant and yelled at him to stop. I was absolutely stunned and astonished with the treatment I received at this establishment. As a 20 year old female I left this restaurant being rocked by this experience. Being verbally harassed by an adult male is not something that should ever occur at a restaurant like this.
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