Expected better from this high-end Italian chain. - Serafina Tribeca New York - Buy Reservations
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😒 3/5 - Expected better from this high-end Italian chain.
By 👻 @Dave F., 03/12/2023 4:00 am
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Food was generally good (if in-stock), but the environment/ambiance was a let down.I chose to bring my coworkers here for a going-away dinner for an employee on a Monday night. It wasn't overly busy, but definitely more patrons than a single server can handle. Pretty sure our server was the only one responsible for the whole room, which we appreciate his ability to handle it.First, ambiance - They sat us at a small round table that was half booth and 2 chairs for the 6 of us, but the round table was really small in diameter and everyone's knees were hitting each other. It's really probably not made for more than 3 or 4, so I got to sit uncomfortable for the couple of hours we were there. The entire upstairs was empty, but that's also where the bathroom, so take note if stairs are not your thing.Menu-wise is also an experience. They just give you a QR code for you to scan. So every time we wanted to get another drink or something, gotta scan the QR code. Quite annoying.Food-wise, I actually think the appetizers and entrees that were actually in-stock were pretty good, but nothing over the top amazing. One of the beers I asked for was not in stock and I was given a different beer without asking me. They also had beer that wasn't on menu and I chanced out on one of those and it was pretty good.My coworker experienced probably the most frustration of the evening where the entrée and the desert he wanted were both out of stock. Unheard of IMHO on a early Monday evening, but he made do. They also never brought him his espresso, but that was addressed in the bill, no worries there.Now specifically for the food, we got the following for the table:-Meat and cheese spread tray-bruschetta-meatballsMeatballs were probably the highlight. The bruschetta is on par and the meat/cheese spread tray probably didn't come with enough bread.Off the specials of the day menu, I got the halibut with truffle sauce and truffle carpaccio which came over broccoli rabe and roasted potatoes. I actually thought this was quite good and probably something not found so easily. I wouldn't necessarily put up with everything in this review to come here to get it again, but I do recommend this dish.For dessert, I didn't see anything too interesting, so ended up trying something new - torta santa rosalia. Wasn't bad, but wasn't overly amazing.Maybe other locations are better, but probably gonna stick with more traditional red sauce joints next time for team dinners.
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