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Taco Bell San Diego Reviews from The Last Year
I went and ordered 97$ worth the food and got home to
I went and ordered 97$ worth the food and got home to spring valley and half my order isn't in the bags after they reassured me it all was in the bags and now they don't answer my calls
This location deserves a negative rating.
Corporate cannot help with this location due to them being a franchised location and not part of the chain. They messed up a big order and nearly everything was wrong. We called into complain and they immediately stated if we came back in with the receipt they would give us a full refund. When we arrived they denied us our refund and did not even offer to replace our order they stated we needed to speak to a higher manager the following morning. I called this morning around 10:30am to speak to this higher manager. Her name is leslie. She stated that I needed to bring all the food back in order to get a refund.... Over 14hrs later. We let her know that no one from the previous night said to do that as we were willing to do so. all they said was to keep the receipt. She said her policy was that we needed the food as well so then I the customer had to educate her that her team is not practicing company policy but she consistently dismissed that fact basically saying it was our fault for throwing away the food. her team did nothing to prevent this from happening and she is aware they made a mistake but will not admit it. Beware of this location. They are not honorable and should be penalized for this extremely poor service.
If I could I would give this place 0 stars.
First starts off with my husband being charged 3 times on the app. After waiting for his money to be paid back to his bank account. He had went into Taco Bell in person. Apparently he had to be charged more since he wasn't using the app. The total had come out to almost 60$ vs being around 20$ online. When he comes home to unload our food. Our ENTIRE order is wrong yet we were over charged for everything. When I called to complain to the manager who told me his name was Steven. Gave me a very hard time instead of offering to help for the inconvenience. He then told me on the phone he would give us a full refund when we come in for now another time. As soon as he got there the manager was no longer there, the staff was rude, until one worker told us we'd have to come back again for now a third time. To talk to a higher up about getting our money refunded. Highly recommend not going to this Taco Bell at all if you're look for any type of quality
waited for 45 minutes just for them to forget half my
waited for 45 minutes just for them to forget half my order, people working there are genuinely brain dead
they're literally so fast and slay so hard.
the person who took our order was very efficient and kind. we ordered all our stuff vegan and there was not a singular flaw. love them.
I have ordered delivery from this Taco Bell and my order is
I have ordered delivery from this Taco Bell and my order is always spot on. I have yet to have a problem with my food.
The food was good and all but the service was awful.
When I asked for my drink and straw and then I needed napkins so I asked for napkins and this lady that had the most bold emo makeup slams down my drink,straw, and napkins and yells "HERE ARE YOUR NAPKINS" super loud and scared me and the person with me and to add to that it smelt like piss and shit in there I don't know if it was the homeless people in there running or the people in the back. Don't come here
Taco bell rewards.
... A plus . . Great cashier .. Great cook .. and $5 is great for the food u get
Maybe try actually being tuned in to what people are
Maybe try actually being tuned in to what people are saying, blondie. I asked for a meal box with no sour cream on any of it, yet there is sour cream on everything. I asked for Baja Blast and there was none so I asked for regular Mt. Dew and I got some weird Pineapple drink. I mean do I have to unwrap every taco to make sure there isn't sour cream on it? What a joke and so annoying.