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Atlanta's Best Prepaid Restaurants that are most frequently booked by customers of The Garden Room Atlanta
🤮 1/5 - The Garden Room located inside The St.
By 👻 @Kimberly J., 04/11/2024 3:00 am
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Regis Hotel. Let's talk about it! BE AWARE ! I'm going to share my most recent two experiences within the last three months. The Garden Room Restaurant has an bar staff employee tall Brunette Gentleman who's waited on me both times. He's extremely aggressive with his words and lack customer service. I ordered two Champagne cocktails on a Sunday, mid afternoon, upon closing out my tab, Tall Brunette, bartender advised me, my Credit Card wouldn't go through. I was like that's odd, please retry. After watching this bartender retry, he came back to me asking me if I had another form of payment. I explained, no. So he had to manually entered my card ( Here's where it gets ridiculous) after manually entering my Credit Card, the payment was processed just to find out he had swiped my Credit Card & Manually entered the my Credit Card number, where the payment processed twice. I noticed that this "Credit Card" incident was extremely odd, since I just ordered a Mimosa at St. Regis with no Credit Card problems. Then upon my most recent visit to The Garden Room, that exact same Tall Brunette bartender, waited on me and my friend taking our order, after waiting at the bar for more than two-three minutes before being greeted. I noticed The Garden Room, wasn't busy and their were total of five bartenders working that night. This second time, once again, upon closing out, we had two Champagne cocktails., The same Brunette bartender came back, letting us know, my Credit Card wouldn't go through. I'm like, what there's nothing wrong with my Credit Card. The Brunette bartender gave us a distasteful look, asking if we had another form of payment. My friend pulled out cash, then we closed out. This has to been a pattern for this Tall Brunette bartender, who likes to mistreat me as a Garden Room customer. I Do-Not recommend The Garden Room Restaurant, at all. There's nothing good for me to share after two horrible experiences. This issue needs immediate addressing. There were nothing wrong with either of my Credit Cards, by the way. You can Valet at St. Regis Hotel for $20. This makes me extremely sad, since I frequent The St. Regis Hotel.
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