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🤮 1/5 - Customer service
By 👻 @Ashok A, 11/20/2021 3:00 am
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Customer service and food quality
I placed masala dosa and lunch special order over the phone on Sunday, November 14, 2021, noon. I went for food pickup at the restaurant. As soon as I entered the restaurant, a small Indian guy yelled at me for not wearing a face musk. I told him that I forget the mask in my car. I will wear it if you provide one. The guy told me in very loud voice, "You have not read the sign at the door for face covering; and go out side and come back with the mask." I told him that I came just to pickup the food and leave. The guy was really very loud and rude. A few customer were watching us. I thought he might punch me. I asked him not to give the food and refund the money. Still he was angry but refunded the money. I told him that I am sorry and will never come back at your restaurant ever again. He replied, " I don't care."
I have been eating lunch and snacks at the restaurant for last 10-12 years. I have noticed the quality and quantity of food have deteriorated much.
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